I was here just one night, my employer booked the hotel and they placed me in an executive room which was really nice.
But this wasn't the best bit. I was speaking at a presentation and I had an IT crisis. The reception staff where amazing. James and Megan spent a great deal of time helping me resolve the issue and went well out of the way.
Megan actually resolved the issue after about 90 minutes. She even got me a coffee as she could see I was getting concerned.
The room was great, well equipped and well designed, but the best bit for me was the amazing staff, the best by far I have come across in my work. They are a credit to customer service and the hotel.
- Official Description (provided by the hotel):
- The Novotel Manchester Centre is an AA 4 star hotel in an ideal location for business travellers, just 3 minutes walk from the Conference Quarter and the Central Business Core of Manchester. Take a break at the Novotel and explore the surrounding Chinatown area, visit Old Trafford (the home of Manchester United FC) and discover designer shops, nightlife and local attractions. Elements Restaurant, Bar and Lounge, 24 hour room service, gym, sauna, steam room and seven meeting rooms for up to 90 people. ... more less
- Reservation Options:
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- Also Known As:
- Novotel Manchester Centre Hotel Manchester
- Accor Manchester Centre
- Manchester Novotel