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“Another great Novotel” 5 of 5 stars
Review of Novotel Manchester Centre

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Novotel Manchester Centre
4.0 of 5 Hotel   |   21 Dickinson Street, Manchester M1 4LX, England   |  
Hotel amenities
Ranked #31 of 117 hotels in Manchester
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
“Another great Novotel”
5 of 5 stars Reviewed April 4, 2013 via mobile

Central location. Great hotel.
Fantastic staff, really helpful, nothing too much trouble.
Dinner was good, breakfast was excellent. All staff very polite and great customet service.
Great overnight stay- faultless

  • Stayed April 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
iblack, General Manager at Novotel Manchester Centre, responded to this review, April 8, 2013
Thank you very much for your review. I am delighted that you enjoyed your visit at Novotel Manchester Centre. I look forward to welcoming you back soon. Kind regards, Iain Black, General Manager.
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836 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (68)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Leeds, United Kingdom
1 review
4 of 5 stars Reviewed April 3, 2013

The hotel was nicely styled attractive and clean. The main attribute to this hotel are the helpful staff. Helping with directions maps and other issues I had. I think had the hotel been about 20 pound cheaper I could have said excellent on everything.

  • Stayed March 2013, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
iblack, General Manager at Novotel Manchester Centre, responded to this review, April 8, 2013
Thank you for your kind comments and compliments. I am delighted that you enjoyed your stay at Novotel Manchester Centre and look forward to welcoming you back again soon. Kind regards, Iain Black, General Manager.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
truane
Senior Contributor
33 reviews 33 reviews
18 hotel reviews
Reviews in 17 cities Reviews in 17 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed April 3, 2013

Very comfortable room but very annoying TV where you have to go through a pretty slow sequence with the hotel's own channel every time! People want to be able to go straight to BBC1! Breakfast was one of the best only gripe is that they have VERY small side plates for toast which gets very messy. Staff all happy and smiling and around when you need them without being intrusive. Conveniently located and within walking distance of virtually everything I CM think of. Will definitely be most happy to return,

  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
iblack, General Manager at Novotel Manchester Centre, responded to this review, April 8, 2013
Thank you for taking the time to write a review. I am grateful for your feedback about your stay. For your next visit, if you press the 'TV' button on the remote, this will take you directly to the normal TV channels and saves you going through the menus. I look forward to seeing you again, hopefully soon. Kind regards, Iain Black
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Swindon
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 2, 2013

I stayed here on business for 1 night in February. The staff were extremely helpful and the rooms were very clean. The rooms were a good size with a large comfortable bed. There were tea/coffee making facilities. The bathroom was very nice and the shower great also. I had the buffet breakfast which again, was very nice with a vast selection of hot and cold food including pastries etc. I would recommend this hotel and would stay here again

  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
iblack, General Manager at Novotel Manchester Centre, responded to this review, April 8, 2013
Thank you for your very kind words. They are very much appreciated and my team will be delighted to hear that you enjoyed yourselves at Novotel manchester Centre. I look forward to welcoming you back. Kind regards, Iain Black, General Manager.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Leicester, United Kingdom
Top Contributor
56 reviews 56 reviews
23 hotel reviews
Reviews in 21 cities Reviews in 21 cities
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed April 2, 2013 via mobile

Great central location, local parking 30 secs walk, quick efficient early check in, leading to a very nice room. Just don't look out of the window and all will be well. View was an alley way and a brick strewn yard. However we didn't come here to look the window, we came to go out so all was good. Nice shower and bathroom found it a little odd that the toilet was in a separate room but no probs. comfy bed and pillows and a good nights sleep. One small criticism would be the the in house tv sends you to a per pay site and to get to normal tv is a few menus away, not a problem but annoying.

Stayed April 2013, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
iblack, General Manager at Novotel Manchester Centre, responded to this review, April 8, 2013
Thank you for posting your thoughts on here, we really value your feedback. Being a city centre Hotel we are limited with the views, however I look forward to welcoming you back at Novotel Manchester Centre and hopefully we will be able to allocate you a room with a better view - perhaps overlooking our Piazza. Kind regards, Iain Black
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London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 of 5 stars Reviewed March 31, 2013

Expensive but then everywhere in Manc city centre is the same. Room here was pleasant and quiet. Gym was teeny tiny but good range of equipment. Staff were very friendly and helpful. You do have to use a public car park but can get a discount on this from reception. Had to take my rating down by a star though as the already overpriced b/fast was absolutely awful. Oversweetened yoghurt and muesli were sickly to say the least. Hot items had been left to stand for too long and the meat (sausage and bacon) was cheap and nasty. We actually left w/o eating more than a few mouthfuls.

  • Stayed September 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
iblack, General Manager at Novotel Manchester Centre, responded to this review, April 8, 2013
I am really sorry to hear that your stay at Novotel Manchester Centre wasn’t up to expectations. I treat all feedback with the utmost seriousness and I am currently investigating the issues you have raised with regards to the breakfast. I hope that you will give us the opportunity to welcome you back in the near future and provide you with a genuine hassle-free experience. Kind Regards, Iain Black, General Manager.
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Berwick upon Tweed, United Kingdom
1 review
4 of 5 stars Reviewed March 27, 2013

Usual quality and service you expect from this brand. Parking is easily accessible at the Piazza car park which is basically under the hotel and a discount ticket is available from reception on checkout. Central location so easy access to venues, restaurants, shopping etc. Room was clean, spacious and functional. 2 small gripes - I couldn't connect to the wifi in the room and the decaf coffee at breakfast was instant.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
iblack, General Manager at Novotel Manchester Centre, responded to this review, April 8, 2013
Thank you for taking the time to write a review about your recent visit to Novotel Manchester Centre. I’m delighted that you enjoyed your stay and we have noted your comments about the wifi and decaf coffee, which we are addressing. Kind regards, Iain Black, General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Novotel Manchester Centre

Address: 21 Dickinson Street, Manchester M1 4LX, England
Location: United Kingdom > England > Greater Manchester > Manchester
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#17 Luxury Hotel in Manchester
#22 Family Hotel in Manchester
#24 Business Hotel in Manchester
#34 Romantic Hotel in Manchester
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Novotel Manchester Centre 4*
Official Description (provided by the hotel):
The Novotel Manchester Centre is an AA 4 star hotel in an ideal location for business travellers, just 3 minutes walk from the Conference Quarter and the Central Business Core of Manchester. Take a break at the Novotel and explore the surrounding Chinatown area, visit Old Trafford (the home of Manchester United FC) and discover designer shops, nightlife and local attractions. Elements Restaurant, Bar and Lounge, 24 hour room service, gym, sauna, steam room and seven meeting rooms for up to 90 people. ... more   less 
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Also Known As:
Novotel Manchester Centre Hotel Manchester
Accor Manchester Centre
Manchester Novotel

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