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“Great staff, great value for money, great city centre location” 4 of 5 stars
Review of Burton Arms Hotel

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Burton Arms Hotel
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31 Swan Street, Manchester M4 5JZ, England   |  
Hotel amenities
Ranked #87 of 117 Hotels in Manchester
london
1 review
“Great staff, great value for money, great city centre location”
4 of 5 stars Reviewed August 13, 2009

Stayed for three nights for a few nights out in central manchester. Staff were friendly and helpful, atmoshpere was relaxed and location suprurb. Parking was a little difficult but not a massive problem. The price of the rooms was excellent value - ideal if you intend to be out all day. So much more interesting than the usual, non-descript hotel chains.

  • Stayed July 2009, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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33 reviews from our community

Traveler rating
    7
    6
    7
    3
    10
See reviews for
4
11
3
1
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
London
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 9, 2009

We were pleasantly surprised on arrival as we'd booked over the phone & understood a twin room to be £50 however, we were charged £40.
The rooms were light, airy & quite adaquate,likewise the amenities though the toilet systems could do with some attention lest they come away from the wall when flushed.
We hadn't expected the beds to be as comfortable as they were.The tea making facilities were much appreciated but the milk sachets were very out of date hence milk had turned.
Generally,apart from the few niggles mentioned everything was fine & the Burton Arms is extremely well situated being such a short distance from the centre of Manchester.
We appreciated the service by bar staff etc.

  • Stayed July 2009, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
blackpool
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 11, 2007

To all staying at this hotel,
myself and a friend recently visited the hotel, we were amazed at the clean and confortable surroundings and amazing atmosphere both the workers and regulars created.

the breakfast was supurb, the beans where actually hot!!!
As an out of town scouser, the best part of the weekend was the fact that when i brought 2 lads back for fun, the landlord was ok with it, as long as we kept the noise down, not that we did like!!

Superb all round!!

call me!!
[--]

  • Liked — the landlord
  • Disliked — the landlady!
  • Tips/Secrets — the beds in room 2 are well squeaky!!! if u
  • Stayed January 2007, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
5 of 5 stars Reviewed June 24, 2005

Stayed at this pub for two nights with a friend when we went to see U2. The hotel is about five minutes walk from piccadilly gardens and the centre of Manchester. The hotel is staffed by friendly and helpful staff and offers simple, comfortable and clean and excellent value for money acomodation in an informal and friendly atmosphere.

Due to the regeneration of Manchester City Centre there is a lot of trademen staying at the hotel, the bar is vibrant on a night and the regulars/other guests were on good form everyone mixing in informaly. One of those pubs where you can end up having a good night and a laugh with a complete stranger.

Most of the staff are volunteers in the family run business, it has a big telly and a pool table. Would definately use again.

  • Stayed June 2005
    • 5 of 5 stars Value
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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A TripAdvisor Member
3 of 5 stars Reviewed October 20, 2002

myself and nine others stayed at the burton arms for one night the rooms are small but clean. very friendly staff loved the full english in the morning oh and its close to the city centre. were going back next year thanks to you all at the burton arms from all the lads from hull see you next year.

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
2 of 5 stars Reviewed May 15, 2002

We made the unfortunate mistake of staying at this place. Although the rooms were clean it was like living in a shoebox. 60 pounds for a twin room. Bathroom and shower even smaller and on top of that no hot water. As for the friendly welcome I suggest that a number of the hotel staff enroll in a course teaching Customer Care in the tourist industry. The moral of this story is Look Elsewhere!

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Burton Arms Hotel

Address: 31 Swan Street, Manchester M4 5JZ, England
Location: United Kingdom > England > Greater Manchester > Manchester
Hotel Style:
Ranked #87 of 117 Hotels in Manchester
Number of rooms: 9

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