We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Lovely hotel” 4 of 5 stars
Review of Holiday Inn Express Manchester City Centre-MEN Arena

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Save
You added Holiday Inn Express Manchester City Centre-MEN Arena to your Saves list
Holiday Inn Express Manchester City Centre-MEN Arena
3.0 of 5 Hotel   |   Goadsby Street off Swan Street, Manchester M4 5AH, England   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Special Offer
Save on Hotel Packages!
Ranked #20 of 116 Hotels in Manchester
staffordshire
Contributor
15 reviews 15 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
“Lovely hotel”
4 of 5 stars Reviewed December 28, 2012

Stayed at this hotel for an overnight stay ,we checked in early, the room was lovely,clean,cosy and nicely decorated...great shower too.staff very friendly , also bar prices were not extortionate.breakfast was self service and served from 6:30-10:30 ,we arrived to breakfast at 10 and whilst stocks were running low there was still plenty left. Great location as literally a 2 minute walk to the Arndale Centre, the only thing I would say is to be wary if using the postcode. We entered the postcode when we arrived at the station and entered the one as given on the book it.com confirmation form but we ended up walking in to the middle of a really horrible area...pretty unnerving.The hotel...once located stated that it was the 1 for the old site! so better to head for the Crown Plaza as it is only next door. Overall could not really fault the hotel, would def recommend and would def stay again. Oohh there is a lovely oldie worldly pub..the English lounge located opposite the Arndale ..nicer in than out and serves lovely homemade soups,sandwiches etc (plus a range of other food..steaks etc) much better vaue than eating inside the shopping centre.

Room Tip: We were high up on the 8th floor...great views
See more room tips
  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
michelle_lonsdale, General Manager at Holiday Inn Express Manchester City Centre-MEN Arena, responded to this review, January 14, 2013
Thank you for your positive feedback on the team, location and the rooms here at the hotel I am delighted you enjoyed your stay . We try to give as many options as possible for finding us but Manchester is ever changing and it is always best to check on our website or call the hotel for the most up to date directions
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

793 reviews from our community

Traveler rating
    338
    352
    78
    21
    4
See reviews for
98
254
35
131
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (170)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
UK
Senior Contributor
34 reviews 34 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed December 22, 2012

We stayed here after staying at a bad b&b the night before. The staff here were friendly, the hotel was a great speck, very clean and tidy. The room was excellent. They give us a free breakfast in the morning which was top quality. We didn't have to wait for a table, eat as much as you like. Really impressed

  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
michelle_lonsdale, General Manager at Holiday Inn Express Manchester City Centre-MEN Arena, responded to this review, January 14, 2013
Thank you for taking the time to review our hotel . I am glad you were “impressed” with our hotel and the friendly team and we hope to see you next time you visit Manchester
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Preston, United Kingdom
Contributor
15 reviews 15 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed December 19, 2012

Stayed in this hotel for an overnight stay whilst visiting the Christmas Markets. Lovely clean modern hotel in a residential block area, next to the Crown Plaza. Hotel only 5 minutes walk from the Triangle, Arndale, Printworks etc. Asked for a high level room and was on the 6th floor, so views of the city and nice an quiet. Lovely and warm when we arrived in out room. Room had double bed ( a bit soft for me) sofa bed, desk flat screen TV. Great en-suite with large shower and abundant hot water. Basic self service breakfast with hot and cold food, toast, fresh fruit, cerials, pastries so a good start to the day. Plenty of nearby parking and close to railway and tram stations.

Room Tip: Ask for a high level room to get the view of the city and so above any possible street noise. Rooms...
See more room tips
  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
michelle_lonsdale, General Manager at Holiday Inn Express Manchester City Centre-MEN Arena, responded to this review, January 14, 2013
Thank you for your positive comments & am glad you enjoyed your stay,I agree it is is always worth asking for a higher floor as you can benefit from our fantatsic city views
We hope to welcome you back soon
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nottingham, United Kingdom
1 review
4 of 5 stars Reviewed December 17, 2012

In common with most other reviews found the staff to be helpful and the room lovely and clean with excellent views over the city.The bed was also very comfortable .

The one big let down was the breakfast. Ok so this hotel is not the most expensive but it is not particularly cheap either.

Breakfast is self-service in a soulless room which is best described as a college refectory (complete with signs asking one to return the trays on which you load your food into the tray holder thingy once you had finished your meal) This would be OK in a youth hostel but to be honest I did expect better. It was actually quite a stressful experience jostling with fellow guests for food in a tiny area then having difficulty in finding a seat

It's a shame really - I would return because of all the good things mentioned above but would forgo the breakfast here and eat elsewhere.

  • Stayed December 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
michelle_lonsdale, General Manager at Holiday Inn Express Manchester City Centre-MEN Arena, responded to this review, December 20, 2012
I was pleased to read your 4 star review and your positive feedback on the team, comfy bed and cleanliness at the hotel. I am sorry that breakfast was a let-down for you.; our free hot breakfast is limited and is a self-service buffet so guests collect their own food and clear their own trays however we do have team members hosting breakfast who point guests in the right direction and manage the queues. I do hope that you stay with us again soon even if you find an alternative breakfast spot
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bury, England
Top Contributor
55 reviews 55 reviews
7 hotel reviews
Reviews in 17 cities Reviews in 17 cities
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed December 17, 2012

Virtually brand new, and built to a standard design familiar across various chains, this is in a perfect location for the city centre attractions. We paid the equivalent of £49 (using Avios) for a Friday night in December. Easy, swift check-in, even though it was busy. Room was perfect - everything we needed for the night. Excellent bed, quiet night with no noise from other residents or roads. And a free (if basic) breakfast.

Room Tip: Ask for a higher floor, away from the lifts (we had 414, which was fine)
See more room tips
  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
michelle_lonsdale, General Manager at Holiday Inn Express Manchester City Centre-MEN Arena, responded to this review, January 14, 2013
Thank You for taking the time to review our hotel , I am delighted you rated us 5 stars and I hope we see you again soon
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Colne, United Kingdom
Top Contributor
55 reviews 55 reviews
32 hotel reviews
Reviews in 23 cities Reviews in 23 cities
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed December 16, 2012

this should be very good to excellent review but was let down by poor breakfast quality and how it was set out in a small room off the setting area - it got very busy and it was a struggle to get to things - the hotel itself is in a good location and parking is close and we paid £6 for 24 hours on a weekend - the rooms are of a good standard and have good standard fixtures and fittings only issue was the kettle was on a very small shelf and hard to get too and no mirror over the desk and lighting was very poor -- we had to pay an extra £22 to change the booking to the date in December which took the price to £100 which I feel is a little expensive for a budget hotel - would stay again with a cheaper offers

Room Tip: away from the lift area
See more room tips
  • Stayed December 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
michelle_lonsdale, General Manager at Holiday Inn Express Manchester City Centre-MEN Arena, responded to this review, December 20, 2012
Thank You for the feedback on your stay. I am sorry that you found some design aspects poor however I hope this won’t deter you from coming to visit us again in the future
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wales
Top Contributor
120 reviews 120 reviews
26 hotel reviews
Reviews in 30 cities Reviews in 30 cities
78 helpful votes 78 helpful votes
5 of 5 stars Reviewed December 16, 2012

We arrived at 3pm on a Friday and were swiftly checked in by smiling faces. For the first time ever we were asked if we would like a room key each (which we normally have to ask for ourselves). We asked for a room on the upper floors and were rewarded with the best view available of the city.
The abiding memory of this hotel is how really sparkling clean everything was. It was like new!
We couldnt fault it, nether could our friends who also had a room on the 7th floor.
Great accessibility for the MEN but it was pouring down and so we called a taxi - which took 20 minutes to travel as far as we could have walked in 10 minutes!
The cost at £6.50 was worth it so as to avoid the drenching we would have had. Luckily we allowed an hour before the show began (and we needed all of that). The hotel is hard to find and walking back was a nightmare;12,000 people made the taxi queue hours terribly long. If lost look for the much larger Crown Plaza hotel - (the Holiday Inn Express is behind it up an unadopted road). On return at 11.15pm we found the bar inundated with customers -another queue! We waited for 20 minutes to be served. The bar staff are not able to serve quickly enough to satisfy demand. Hidden away in all the paperwork was the fact that takeaway meals can be ordered and delivered to the reception for guests to collect. We ordered an indian curry and enjoyed it. After a really good nights sleep (must mention the showers which are quality ones) the breakfast was very acceptable (although served in a very tight galley servery - why couldnt the tea and coffee be placed somewhere else more accessible?)
Overall we really rated this place - mainly for the sparkling cleanliness.We will return!

Room Tip: Take some drinks up to the room - saves queueing at the bar. Take some nibbles too or take a takeawa...
See more room tips
  • Stayed December 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
michelle_lonsdale, General Manager at Holiday Inn Express Manchester City Centre-MEN Arena, responded to this review, December 20, 2012
Thank you for the positive comments on your stay at the hotel I am pleased you found the hotel well suited for your visit and that the room clenliness was of a high standard I will pass this on to Maria & her team. I am sorry you ahd to wait for your drinks our bar area can get busy afer a concert as you can imagine and we try to plan for this however it usually only lasts about 30 minutes and then it is manageable again. I hope we get to see you again soon
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Holiday Inn Express Manchester City Centre-MEN Arena? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Express Manchester City Centre-MEN Arena

Address: Goadsby Street off Swan Street, Manchester M4 5AH, England
Phone Number:
Location: United Kingdom > England > Greater Manchester > Manchester
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style:
Ranked #20 of 116 Hotels in Manchester
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Express Manchester City Centre-MEN Arena 3*
Number of rooms: 192
Official Description (provided by the hotel):
This brand new, modern and contemporary Holiday Inn Express Hotel Manchester City Centre Arena is situated right in the heart of Manchester. The Manchester Arena, Printworks, Arndale Centre, Selfridges, Harvey Nichols & Football Museum are just a few minutes walk from the Manchester Hotel. Located in the vibrant Northern Quarter with its cosmopolitan mix of boutique shops, captivating nightlife, fashion designers, creative agencies, art galleries, home to the iconic Afflecks Palace, popular cafes, bars and restaurants, the northern quarter is the cultural heart of Manchester. The Manchester Central convention complex, Man Utd and Man City Football Stadiums are all within easy reach. Ideally located for the business and leisure traveller the Manchester hotel provides you with the gateway to what the city has to offer. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Travelocity, IHG, Hotels.com, Booking.com, Priceline, Agoda, Despegar.com, Odigeo, TripOnline SA and Tingo so you can book your Holiday Inn Express Manchester City Centre-MEN Arena reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Holiday Inn Express Manchester City Centre-MEN Arena, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.