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“Clean hotel, good location. Noisy!” 4 of 5 stars
Review of Ibis Manchester Centre Portland Street

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Ibis Manchester Centre Portland Street
2.0 of 5 Hotel   |   96 Portland Street, Manchester M1 4GX, England   |  
Hotel amenities
Ranked #52 of 117 hotels in Manchester
Hull, Yorkshire
Top Contributor
68 reviews 68 reviews
19 hotel reviews
Reviews in 31 cities Reviews in 31 cities
110 helpful votes 110 helpful votes
“Clean hotel, good location. Noisy!”
4 of 5 stars Reviewed December 1, 2013

Stayed here overnight on 30th November. Chose this hotel for its central location - we were at a concert at the 02 Apollo.
The hotel has a 12pm check in/out, which was great. The staff on reception were very friendly and helpful - even telling us which bus to get to the 02 Apollo - which incidentally was incorrect! We got told to catch the 43 bus, on Princess Street. The bus driver on the 43 said we needed the 192, from the bus station, which we then walked back to.
Our room was spotlessly clean. The bathroom smelled strongly of bleach, which was obviously clean, but the smell at times was a bit overpowering. We did consider asking to change to a different room, purely due to the bleach smell.
The bed was comfortable enough. But the noise from the traffic outside, with sirens going off from either police cars or ambulances, along with the drunken shouting of late night revellers, gave me a restless nights sleep. I did actually have earplugs in, and still heard the noise outside!
Overall, a nice clean hotel, good location.

Stayed November 2013
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IbisManchester, Guest Relations Manager at Ibis Manchester Centre Portland Street, responded to this review, December 2, 2013
Thank you for your feedback. I must apologise that you were given incorrect information regarding the bus services and have passed this onto our Reception Manager. I was happy to hear that your stay was comfortable and had you have called to reception we would of been more than happy to moved your room. Unfortunately this weekend was very busy in Manchester and the noise from street is beyond our control however, the hotel does have double glazing in the bedrooms.

Thank you again for your feedback and hope you will visit us again.

Kind Regards, Clare Doyle
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Manchester
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 28, 2013

Excellent location for a stay in manchester. Nice friendly welcome as you enter. Went to my room, Nice as it was homely and relaxed. Bathroom contains a toilet, sink and shower. Overall a good hotel for the price I paid and did the job. I would recommend to others

  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IbisManchester, Guest Relations Manager at Ibis Manchester Centre Portland Street, responded to this review, November 29, 2013
Thank you for your lovely feedback. I was delighted that you had a comfortable stay at Ibis Manchester Centre and look forward to welcoming you again.

Kind Regards
Clare Doyle
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Folkestone, United Kingdom
Contributor
18 reviews 18 reviews
9 hotel reviews
Reviews in 16 cities Reviews in 16 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed November 26, 2013

Stayed here for 2 nights - very reasonable price £60 a night - clean, tidy hotel, friendly check in from the staff. The bed was very comfortable, and room had everything I wanted. Staff kindly provided proper milk for my coffee (cant do the little UHT cartons). Only suggestion would be a make up mirror somewhere on the desk area (as that's where the power socket was), as had to use the main mirror to do my make up and therefore sit on the floor..... you can tell this room was designed by a bloke!

First nights sleep was perfect - however second night (22nd November) was really bad as we were disturbed by other guests making an awful lot of noise during the early hours. To be fair the hotel dealt with it, called the police and had the people thrown out, but it still meant I had a bad nights sleep

Didnt have breakfast so cant comment on that. Very centrally located and good position. Great for visiting the xmas markets.

  • Stayed November 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IbisManchester, Guest Relations Manager at Ibis Manchester Centre Portland Street, responded to this review, November 28, 2013
Thank you for your great feedback. I was delighted that you enjoyed your stay. I apologise for the noise you experienced on your second night however as you may be aware this is not usual standards.

We appreciate your feedback, and I hope that you will give us the opportunity to welcome you back Ibis Manchester City Centre and provide you with a genuine hassle-free experience.

Kind Regards
Clare Doyle
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Preston, United Kingdom
Contributor
16 reviews 16 reviews
8 hotel reviews
Reviews in 12 cities Reviews in 12 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 24, 2013

From first Hello to last Goodbye the staff were first class. The modern design suits us, and 24hour meals and drinks was a bonus.The room was spotless as was bathroom. Beds comfortable and room modern, and spacious for the price. Free Wi-Fi in room was good.Special deal with NCP £6 for 24hours in Manchester, excellent. All in all a very happy stay here, and we will be using Ibis hotels in the future.

Room Tip: We were in a room facing onto the main road and didn't hear any traffic noisies at all, so I wou...
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  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IbisManchester, Guest Relations Manager at Ibis Manchester Centre Portland Street, responded to this review, November 28, 2013
Thank you for your fantastic feedback. It was a pleasure to read your lovely comments regarding the level of customer service experienced during your stay. I have passed your comments to the team who are delighted to learn that their efforts have been appreciated. I was also happy that the room was comfortable and the facilities were suitable for your needs.

We look forward to welcoming you back at Ibis Manchester Centre Portland Street again very soon.

Kind Regards
Clare Doyle
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Burton Upon Trent, United Kingdom
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed November 21, 2013

Booked by son as a gift. Ideally placed for a short walk to city centre. Room was spotlessly clean. We had room on 6th floor but it was still a little noisy at night. Comfortable warm beds. One pillow each but there was a spare one in the storage area. Reception staff were lovely. Enough storage for our needs. Wi-Fi easy to use and free. There was a hair dryer in the room which there wasn't in the Hilton we stayed at a couple of weeks previously. There was also body/hair liquid in the shower and by the sink.

  • Stayed November 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IbisManchester, Guest Relations Manager at Ibis Manchester Centre Portland Street, responded to this review, November 28, 2013
Thank you for your amazing feedback, I'm so happy that you enjoyed your stay with us at Ibis Manchester Centre and look forward to welcoming you back again in the near future.

Kind Regards
Clare Doyle
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Liverpool, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed November 21, 2013

The first time I have stayed in an Ibis. I liked the spotlessly clean room and the bed was very comfy. The noisy idiots running around the corridors and banging about at 01:00 were not the hotels fault as such I suppose

  • Stayed November 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IbisManchester, Guest Relations Manager at Ibis Manchester Centre Portland Street, responded to this review, November 28, 2013
Thank you for your feedback. I was delighted that you enjoyed your stay at Ibis Manchester Centre. I apologise for the noise you experienced during your stay and hope you will visit us again.

Kind Regards
Clare Doyle
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Ibis Manchester Centre Portland Street

Address: 96 Portland Street, Manchester M1 4GX, England
Location: United Kingdom > England > Greater Manchester > Manchester
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
Ranked #52 of 117 hotels in Manchester
Price Range (Based on Average Rates): $
Hotel Class:2 star — Ibis Manchester Centre Portland Street 2*
Official Description (provided by the hotel):
ibis Manchester Centre Portland Street Hotel is located in the heart of the city. We are ideally located 5 minutes walk from MICC and 15 minutes from the Phones 4u Arena and Manchester Universities. Close to Piccadilly and Oxford Road stations and easily accessible from the airport by car or public transport. The vibrant surroundings offer a variety of restaurants and nightspots, with Canal Street just 2 minutes away. Book one of our 127 rooms and benefit from use of our bar offering snacks 24 hours plus FREE WiFi throughout. ... more   less 
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Also Known As:
Ibis Manchester City Centre Hotel Manchester

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