Okay, it was a Take That concert and the hotel was probably full, so I will cut a bit of slack for that,. But it seemed like the staff couldn't cope or be bothered with the volume of customers. We were a party of 4 and had booked 2 rooms along with the concert tickets, through a concert travel agency.
When we arrived at 3pm there was a queue at reception. We finally got to the desk and were told that our rooms weren't ready and the male receptionist asked us to wait in reception and said he would call us when they were ready. I've never before arrived at a hotel at 3pm and not had the room ready, however we took a seat near reception and waited. There was a bar downstairs but we didn't want to move away from the reception area for fear of missing being called when our rooms were ready. At 4.20pm we still hadn't been called and the queue had gone down so one of us went back to the desk and we were allocated our rooms. I think if we hadn't gone back and asked, we would still be sitting there. One room was on floor 1, the other on floor 5, not ideal when you're travelling together and sharing straigtners etc,
It was after 4.30 when we finally made it to our rooms and our evening was spoiled a bit by us having to rush to get ready and out, in time to get something to eat without missing the start of the show.
The rooms had a double and a single bed and were a bit cramped. the bathroom was adequate with shower gel in dispensers, a good powerful shower and plenty of towels. We didn't use the TV or hospitality tray as we didn't have time. As well as the apartments across the road, double decker busses pass the hotel and top deck passengers are level with floor one. No doubt they got an eyeful as we didn't close the curtains.
Breakfast was chaotic. We cleared ourselves a table and it was self service in every sense of the word.. The orange coloured juice they served from a dispenser was disgusting, it certainly hadn't been anywhere near a fresh orange. The cooked food was reasonable but for the amount we had paid, nothing special.
We had parked in the NCB car park just across the street which costs £18 for 24 hours, however, if you hand the ticket in at reception they stamp it and you get a 20% discount.
To sum up, maybe slightly better than a Travelodge if you can get it at a decent rate .Definately not anywhere as good a Premier Inn.
- Also Known As:
- Jurys Inn Manchester Hotel Manchester
- Jurys Inn Manchester Hotel
- Jurys Hotel Manchester
- Manchester Jurys Hotel
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