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“Handy for the airport” 4 of 5 stars
Review of Etrop Grange

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Etrop Grange
4.0 of 5 Hotel   |   Thorley Lane, Manchester M90 4EG, England   |  
Hotel amenities
Ranked #56 of 117 Hotels in Manchester
Ramsbottom, United Kingdom
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
1 helpful vote 1 helpful vote
“Handy for the airport”
4 of 5 stars Reviewed April 8, 2013

We have stayed at this hotel twice now, & have no complaints, The ease of checkin & leaving the car with them for 21 days works well,with no fuss.
The hotel itself is old & looking a bit tired but for one night it is more than adequate, also very quiet so great for a good night sleep if you are needing to catch an early morning flight.
The chauffer mini-bus to & from the airport is hassle free, ring once you have collected your luggage & mini bus was there within 5 minutes.
We chose to dine in the restaurant & the meal was excellant, the chef came out to our table to check everything was ok & to our liking. The bar area is cosy and just right for a pre-dinner drink, will definatley stay again.

  • Stayed March 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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668 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (117)
Date | Rating
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  • German first
  • Japanese first
  • Russian first
  • Any
English first
Glasgow, United Kingdom
Top Contributor
86 reviews 86 reviews
11 hotel reviews
Reviews in 29 cities Reviews in 29 cities
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed April 7, 2013 via mobile

I have written many reviews but this was not favourable. In my opinion does not rate 4 star and not worth the bill we paid. Excellent location although we were not using the airport. Room shoddy, rom service poor as waited 5 hours after request for the coffee tea biscuits to be brought to the room. Breakfast was Luke warm by the time the ordered fried egg arrived. Only redeeming feature was the staff were very friendly and accommodating

  • Stayed April 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hove, United Kingdom
Senior Contributor
32 reviews 32 reviews
20 hotel reviews
Reviews in 21 cities Reviews in 21 cities
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed April 6, 2013

Stayed in this hotel for one night with some business colleagues. I arrived at Manchester airport and the hotel offers a shuttle service, however after two phone calls and a 25 minute wait I eventually arrived at the hotel.
The check in was carried out with military precision and tone, the receptionist was not rude but could do with going on a customer service training course.
The room was clean, well laid out with all the facilities you would expect, everything was in good condition and in the cupboard was an iron and ironing board, useful for when you have a client meeting in the morning. I did notice the room was cool and the heater had been turned right down and with the weather we have been having lately it could have been set higher. The bathroom was small but had everything in it. I did notice the towel rail was cold but it looked like it was connected to an electrical supply which I assumed was on some sort of timer, the bathroom was stone cold. After dinner when I returned to the room it was still not that warm despite the heater being set to maximum and the bathroom door closed. I'm far from being a cold person in fact I'm the opposite. In the morning I found the bathroom still cold and the towel rail was not working.
The bar and restaurant were OK, even if the prices in the restaurant were a little high, I spend 30% of my life in hotels so know what to expect.
When I come back to the area I would definitely consider this place again despite my comments but I would check the heating in the room.

  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed March 29, 2013 via mobile

I just got married on Saturday 23rd March and the venue was held at this hotel. Me and my husband was completely overwelmed by the stuff and all they did for us. They made our night go so smoothly and made us feel very special. The room was so lovely and gave us free champagne on ice with roses on the bed and in diamonds. When we arrived back to the room they also made fresh sandwiches incase we was hungry after the party. the staff and wedding planner Helen was amazing and with me planning our wedding from over seas as we live in Jersey they was a great help. They couldn't do enough for us. The toastmaster was just simply brilliant.

  • Stayed March 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Rodersdorf, SO, Switzerland
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 26, 2013

It takes a lot for me to take time out to commend and recognise great service - this is one of those times. I booked a room for my elderly in-laws to stay over to break their travel and they couldn't have been better looked after. In-laws were delighted with both the reception staff and the night porter support. Room and facilities first class. I even received an email from the receptionist to let me know that they had shuttled them safely off to the train station for their onward journey. This level of service was not expected and demonstrated their complete attention to detail. Congratulations to all the staff and their Management. Thoroughly recommended.

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
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Louvain-la-Neuve, Belgium
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 of 5 stars Reviewed March 26, 2013

The bed is excellent, but the rest is poor.
My room was in the basement! Likely, it was very calm.
The toilet flush did not work, but they repaired.
The shouwer : no flow control, lot of water on the ground.
The sink : hot and cold taps! Please revise your plumbery to have uptodate quality!
Internet :ok good signal
Food : i had to argue to have my omelette in 10 minutes, otherwise it should have taken 30 minutes.
No snacks available at the bar counter.

I will not recommand this hotel, except if all others are fully booked!

  • Stayed March 2013, traveled on business
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
36 reviews 36 reviews
14 hotel reviews
Reviews in 24 cities Reviews in 24 cities
25 helpful votes 25 helpful votes
1 of 5 stars Reviewed March 24, 2013 via mobile

I wanted a room in the airport Hilton but was told it was totally sold out. So I checked on the web and was pointed to Etorp Grange. The website looked ok and it showed 4stars, so I booked.
Reception was dirty and sticky. My room is on the second floor without elevator and carrying luggage.
No heating in the room and 0 C outside.
Interior looks like from grannies dumpster. Bathroom super small and logically ice cold. Paint from walls has cracks and holes. See also my pictures. They speak fornthemselve. Holy cow, I will never come back here and certainly cannot recommend this. Stay away and check into a reknown hotel chain. What a nightmare. :-(
Don't even want to think about the breakfast.

  • Stayed March 2013
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Etrop Grange

Address: Thorley Lane, Manchester M90 4EG, England
Location: United Kingdom > England > Greater Manchester > Manchester
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Airport Transportation
Hotel Style:
#10 Best Value Hotel in Manchester
#27 Luxury Hotel in Manchester
#40 Family Hotel in Manchester
Price Range (Based on Average Rates): $
Hotel Class:4 star — Etrop Grange 4*
Number of rooms: 64
Official Description (provided by the hotel):
Etrop Grange is a gracious Grade II listed Georgian Country House originally built in 1780 by school teacher William Moss and although located just a short distance from Manchester Airport, is anything but an airport hotel.Originally known as Moss House, the hotel was renamed Etrop Grange in 1984 by the owners after a local area called Etrop Green. Etrop Grange first opened for business in November 1985 as a fine dining restaurant on just the lower level and was slowly converted into a hotel over the next 13 years with a £3 million refurbishment. The Etrop Grange still retains it's Georgian charm with its stately facade matched by a luxurious interior of decadent chandeliers, heavy drapes and marble fireplaces.Due to modern intervention the hotel is now ideally located just two minutes from Manchester Airport and the M56, and is one of the few hotels in the area with no overhead aircraft noise making it an ideal hotel for business and leisure alike. Offering complimentary transfers to and from the airport and airport railway station (between 06:00 and 22:00), along with complimentary parking and WiFi for all guests, Etrop Grange is the perfect place to spend a relaxing day or night whatever the occasion. ... more   less 
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Also Known As:
Etrop Grange Manchester
Etrop Grange Hotel Manchester

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