Came here as a mixed group of 10 people after struggling to find a reasonably priced Travelodge in the area. When I checked out the reviews, I was expecting the worst from this hotel but honestly, I think some peoples expectations are far too high!!!
Check in was smooth and friendly. The porter did not offer to assist us with our bags as we struggled in to the lift. He later helped 2 men with like one rucksack each, so he does work sometimes. Our rooms, well we just loved them - they were HUGE!! Rooms for cartwheels and all sorts. We had triple rooms containing 2 x double beds, a camp bed and a sofa! Pleasant little tea cups and saucers and an adequate supply of tea & coffee. There was a telly and an ironing board with iron. Cannot fault the rooms at all really, there was a disused lift in our room which we assumed ghosts used to get around the hotel, saves them floating everywhere I suppose. I guess on that note if you're a bit weak stomached on the 'ghosts & spirits' front then you'll want one of the new fancy rooms. There was a lot of noise coming from the street but what would you expect staying in the city centre? Not that we were in the room much, we were out clubbing and making noise outside someone else's hotel window!
What you will not get from this hotel is a gourmet breakfast. You will find watery scrambled egg, cold toast and an hour long wait (following several requests) for tea. Go over the road to Mc D's, it will be quicker and less bland. This is probably the only negative.
We only stayed for two nights but the cleaner came to tidy our room and replace our towels on the second day, although we were relaxing at the time so we just settled for clean towels.
Some 12 hours after I arrived home in London, I realised I'd left my jeans behind. So at 1am I rang the hotel, spoke to the manager who promptly rescued them from the room I was in. He then passed them on to housekeeping who sent them back to me for £7.50 (having said they were charging £5) nonetheless they made it home in one piece and that is service you have to admire because had we stayed in a Travelodge, I have no doubt, the cleaner would have been wearing my jeans right about now.
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- Also Known As:
- Palace Hotel Manchester