This hotel is the old Refuge Assurance. To say that the refurb is appalling is an understatement.
In the public areas false walls in between the columns are poorly fitted and the knitted tea cosy hats on top of the modern lighting are ill conceived.
In the room, once you have found it amongst the rabbit warren of corridors, was freezing! The central heating controller would turn of the fan but no response from the heat unit itself. The HD TV had lines running down the screen continuously. In the bathroom, expect to have a shower because there is no plug for the bath!
Down to breakfast to complain and an hour later no sign of the maintenance man that was promised.
Service at breakfast buffet was helpful and one of the few good bits of this visit.
Don't bother asking for a late check out as 'the whole hotel is changing over today.' Plainly they employ so many chamber maids they can service every room (275) on the dot of 11.00 am.
For the price this was a simply awful experience. A true convention hotel with all the charm of an airport departure lounge.
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- Also Known As:
- Palace Hotel Manchester