After reading many reviews on here I was dubious about booking the palace for my boyfriends 40th birthday as he is somewhat of a hotel snob and knows his stuff! I found a deal on groupon, £99 for 2 nights for an executive double room with welcome drinks on arrival. I also had the midland and the Lowry hotel in mind but they were much more expensive so I hesitantly went ahead and booked here. From the moment of booking over the phone the customer service was excellent. We arrived to check in, they had note it was his birthday and were nothing but helpful. We nervously went up to our room to find It was lovely. Modern trendy decor, very clean with cosy soft robes and slippers. The next day on his actual birthday they made us a champagne breakfast and later in the day surprised us with complimentary cake and strawberrys with 'happy birthday' piped onto the edges of the plate. We couldn't have asked for more, pleasant and helpful staff, and those added little extras that made our stay special.
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- Also Known As:
- Palace Hotel Manchester