We paid £58, travelled as a couple and stayed for the one night to visit the Christmas market. I booked the hotel a couple of weeks before travelling and had read reviews regarding the hotel before booking.
From the train station the hotel is over the road and from the centre of town its just a couple of minuets walking so location is brilliant. There are loads of pubs and restaurants in the immediate area so you don’t need to walk far from the hotel for food and drink.
From the outside I wasn’t overly impressed, the exterior of the building is quite grubby (windows clearly dirty etc), the building has a large clock tower with the words ‘PALACE’ displayed in neon red however most of the lighting wasn’t working and the flags on the outside of the building were grubby.
The main lobby of the hotel is impressive and looks very grand. Booking in was quick, easy and the staff were pleasant and polite. The walk to our room however didn’t impress me in that the lift was filthy and the floor of the hallway and surrounding area was clearly dirty.
Our room itself was very large with two double beds a large ornate light hanging from the ceiling and a relatively new bathroom. The hotel had thoughtfully provided some portable oil radiators which did keep the room nice and warm which was good because the heating wasn’t on in the hallways and it was fairly cold. The furniture in the room was old and chipped, there was a large window looking out to the side of the hotel that was absolutely filthy. The room itself was fairly clean, certainly the bathroom was very clean. The bathroom floor was tiled and in the centre of the floor the tiles were cracked and a bit of a hazard although a shower mat had been provided so we could easily put that over the cracked tiles.
There was little noise coming from the pubs or the train station so I had a good nights sleep, this was because we stayed at the side of the hotel not facing the pubs and trains.
Overall I don’t think this hotel is worthy of the four stars it boasts, customer service was very good but appearance and cleanliness let the hotel down. I did only pay £58 so all in all the hotel was acceptable for a cheap nights stay in the city centre.
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- Also Known As:
- Palace Hotel Manchester