Stayed on a Monday night due to the need to be in Manchester early on the Tuesday morning. Upon entering the hotel I was greeted by a very efficient lady on reception but the greeting lacked warmth and was very clinical. Don't get me wrong she told me exactly what I wanted to know but there was no offer of a wake up call or a paper in the morning. I was offered the chance to book a table in the restaurant, however I had work to do so I said that I would opt for room service, more later.
The hotel was booked through work, so I secured the corporate rate, however had i paid the £277 quoted (the normal price) near the reception desk and be staying more than one night, I would have been complaining due to how small the room was and my rating would have been less than average. The bed was sizable, I would say a a king size and was quite comfy but swamped the room. In the room was a flat screen room tv with free-view channels only. A Hairdryer was supplied and tea and coffee making facilities, although due to the size of the room, these were kept in the bottom drawer of the cabinet that the TV was kept on. When you opened the draw to get the facilities out, you couldn't actually remove the tray they were on. It would be better to turn the drawers around, so they don't face the bed meaning you can open them fully. The air conditioning when on, was very noisy on occasion, but I soon got used to it. The decor of the room was fine although I think the room could do with a re-paint as there were quite a few scuff marks on the lower sections of the wall.
No free wifi provided, if required you had to buy a voucher available in 90 minute increments costing £6.00 or you could have 24 hours for £10 - I stuck with my 3G.
The bathroom was very small and you could not use the sink with the door of the bathroom open, a small thing but did make the bathroom feel claustrophobic. The sealant around the sink could do with replacing as some of it had gone black and the grouting in places around the bath either could do with being re-done or a very good clean. There were tiles cracked and chipped in places. The shower over the bath, was good, powerful and plenty of hot water. Plenty of towels.
My room was at the front of the hotel & the street below was very noisy. I'm used to living in a city, however if you were not I can imagine that it could disturb your sleep.
The room service I ordered was very good, prompt and bought to my room by a very pleasant and polite young man.
Check out in the morning was efficient and this time the conversation had more warmth to it.
- Also Known As:
- The Portland By Thistle, Manchester Hotel Manchester
- The Portland By Thistle, Manchester Hotel
- Manchester Thistle Hotel
- Official Description (provided by the hotel):
- Located in Piccadilly Gardens in the heart of the city, we’re just five minutes’ walk form Picadilly Railway Station close to some great attractions, the Arndale Centre, China Town the Arena and Manchester central are all a short walk away. The Portland was one of Manchester's first hotels and has a modern feel. Just Gym with a plunge pool and Jacuzzi is available in the hotel. ... more less
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