Stayed over for a conference. When we checked in we were told that our room hadn't been paid for (it had and we had the reference number and bacs number to prove it). It took ages to sort out, as they didn't seem to believe us and were quite rude about it.
The hotel is very dated and needs money spending on it before it becomes very tatty.
We stayed in an executive room, which was a good size with two queen size beds. The bathroom was a good size too with a spa bath, but this was very noisy when operated. The room was clean and tidy, but very dated.
Our room was on the third floor and we could still hear the music from the "entertainment". We were also at the front of the hotel so had a lot of noise from the smoking area and the bus/taxi pick ups.
The food that was provided for the conference was good, reasonable choice and was hot and tasty. Breakfast was ok, nothing special, but it was horrendously busy with only one poor member of staff on trying to do everything.
This is a budget hotel as you get what you pay for, ok for one night but would want more luxury if I was staying any longer.
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- Also Known As:
- Britannia Country Manchester
- Britannia Country Hotel