...it smells like... like the NHS facility next door.
Customer expectation is a funny thing, and everyone runs the risk of over-hyping the product/service, building that expectation too high, then failing to deliver. Having been through the very slick website, and seen the glowing reviews on here, I was anticipating an excellent, relaxing, first-class experience.
Unfortunately, the sheen came off the slick presentation almost from the start. First up is the Wi-Fi; a whole ten of my English Pounds for very patchy and very slow internet access. 320m/s ping and 2mb/s download speed (slower than your average 3G phone now), with plenty of blackspots in the building.
Next disappointment was the food. I learned long ago to play safe with hotel food, so elected for the burger and 'proper chips'. What arrived was a curious mix of second-rate pub grub and a half-hearted attempt at modernist cooking. The burger, in a ciabatta with parma ham (WTF?!?) was the size and consistency of a tin of travel sweets. Chips were some poorly cooked lumps of rectangular stuff which might have once been potato. Was pretty cold by the time it arrived at my room.
To add the final garnish to the insult to my wallet was the surly staff, towels the thickness and abrasiveness of sandpaper, a bathroom so tight that sitting on the throne met having the door handle in your face, the intermittant noise of upstairs' doings travelling down the waste pipe, periodic air-conditioning noise, and a mini-bar more expensive than a BA flight.
That said, the room was nice, the bed pretty comfortable, and when I stayed the whole place was pretty quiet and largely deserted. The garden is nice, although overlooked by an imposing building at the back.
But, the effect of the decent sleep was dimished by the aforementioned smell of ravioli wafting over the wall from next door. The smell of school dinners that always seems to exist near hospital canteens. The hopeless breakfast bar with cold toast and warm cereal milk arrangement was the final nail in the coffin for Eleven Didsbury Park.
Not worth the money, or the hype it's created for itself I'm afraid - I've stayed in far better places for far less money. Okay if you just want a comfy bed to crash in, but if you want some good food and internet to work with after a long day on the road, give it a miss.
Room 16 is quiet, excepting you get to hear upstairs' poo falling down the waste pipe, and you...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.