attended a conference here, stayed one night. Very luxurious, nice pleasant staff, good pool although small. Lunch, dinner, tea and coffee breaks - food excellent. Breakfast: the hot meal looked good, but disappointing cold meat/cheese selection. The meat was all fatty salami or processed fatty ham. Ordinary ham slices would be nice, plus a low-fat cheese option.
Great Wi-Fi that works.
Waiting staff at dinner: 1) I really do not like having the waiter interrupt my conversation, take my napkin off the table, unfold it with great ceremony and slowness and spread it over my lap. I actually find it creepy. I'm an adult and well able to manage my own napkin, thank you.
2) When dinner was over, four of us at our table stayed on, chatting and enjoying ourselves. We were constantly interrupted by the waiting staff who had obviously been trained to stand to attention, say "excuse me, madam/sir", wait til they had your full attention, enquire "may I remove your xyz?", and then do it. They did this separately for your plates, coffee cup, milk and sugar set, salt and pepper set, spare glasses, napkins and sundry remaining cutlery etc. It was incredibly annoying and intrusive. The alternative is a nice, friendly person who comes once and says "I can see you are enjoying a good chat. How about I take all the clutter away form around you and then you can continue enjoying your conversation?" They could then remove everything at once to the other side of the table and take away separate items at their leisure.
Waiting staff at breakfast: Half-way through my breakfast, when I went up to get some bread, the waiting staff over-efficiently removed my just-poured-out hot drink, my napkin and my own personal jar of barley-cup, despite the fact that the table was still clearly occupied as I had left my conference folder on it also. It took quite a while to track down my barley-cup jar, and get replacement hot water and milk.
A little less efficiency and rules for the staff and a little more thought and humanity would go a long way.
- Official Description (provided by the hotel):
- The Midland hotel in Manchester is an iconic Grade II listed building. The hotel oozes luxury, comfort and style, and enjoys a history that leaves other Manchester hotels out in the cold. The hotel is famous for it's fantastic architecture and the building’s characteristic style continues inside, where you’ll find opulent décor, rich fabrics and shimmering chandeliers. The hotel has 312 spacious, stylish bedrooms to reside in.The Midland is conveniently located in the heart of Manchester city centre. The hotel is ideal for both leisure breaks and a superb venue to hold a conference or event. For leisure guests The Midland is conveniently situated near to theatres, museums and of course the fabulous array of shops in the city centre. If you are here on business you'll be pleased to hear that The Midland have 14 conference and meeting rooms which can hold up to 700 people. The Midland also offer free internet access to all guests and delegates. After a busy day of shopping or stressful day in the meeting room, enjoy relaxing in the leisure club which is home to a gym, swimming pool and squash court. As for your dining experience, well you can choose from a number of different options including the AA rosette award winning French Restaurant, voted one of the top restaurants in Manchester and our newest addition; Mr. Cooper's house & Garden, both overseen by two Michelin Star chef Simon Rogan ... more less
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- Also Known As:
- The Midland Hotel Manchester
- Midland Hotel Manchester
- Midland Manchester
- Hotel Manchester Midland