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“Great venue, very good service” 4 of 5 stars
Review of The Midland

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The Midland
4.0 of 5 Hotel   |   16 Peter St | Use M2 4NQ for SatNavs, Manchester M60 2DS, England   |  
Hotel amenities
Ranked #15 of 117 Hotels in Manchester
Milton Keynes, United Kingdom
Top Contributor
146 reviews 146 reviews
33 hotel reviews
Reviews in 40 cities Reviews in 40 cities
51 helpful votes 51 helpful votes
“Great venue, very good service”
4 of 5 stars Reviewed March 17, 2013

This is our 3rd stay at the Midland as a family, we had an issue the first time and the Hotel addressed it with an upgrade the 2nd time and we have been back since and all good. The rooms we use as a family on the 5th floor are spacious and quiet although they do not have a view, we dont go to stay in the room!

The concierge and doorman are very helpful and guide you safely around with a sense of humour that is often missing, drinks and food are on the pricey side but a tip is to buy a bottle of wine rather than 2 glasses

Room Tip: Buy wine by the bottle if you are likely to have more than 2 large glasses
See more room tips
  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mmagrane, General Manager at The Midland, responded to this review, March 21, 2013
Dear Andy K

Thank you for taking the time to write a review following your recent stay at The Midland. It's great to read that despite an issue on your first visit, we were able to resolve this and welcome you back on more than one occasion to experience our beautiful hotel and fantastic service.

I hope to see you again here soon.

Kind regards,

Michael Magrane,
General Manager
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2,615 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (507)
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English first
Nuneaton, United Kingdom
1 review
5 of 5 stars Reviewed March 17, 2013

I stayed at the midland for three nights whilst attending a conference. I found all staff from your lovely doorman to reception, restaurant and leisure staff helpful and friendly. The hotel was an ideal location being opposite the conference centre and central for the city centre. The hotel building was amazing I would liked to have had access to some of the history of the hotel. I will stay again the next time I visit Manchester.

  • Stayed March 2013, traveled on business
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mmagrane, General Manager at The Midland, responded to this review, March 20, 2013
Dear Jeanette D,
Thank you for talking the time to post a response following your stay at The Midland. It is always warming to read such positive feedback about the hotel and our team. Raymond, our doorman, is a great asset and true Mancunian, so really knows all about the heart of the City. I do hope you do choose to return to the hotel as I read that you would like to find out more about the history of the hotel. We are lucky to have our own Historian at the hotel, the famous, Barbara Frost, who gives tours of the hotel, front and back, and brings all the stories ,and there are many, to life. She has also written a book about The Midland which fills in any gaps she left on her tour (which is unusual!) I ask that you please contact us at cwoods@qhotels.co.uk, next time you decide to return and we will connect you with Barbara.
Thank you once again.
Kind regards,
Michael Magrane.
General Manager.
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essex, UK
Senior Contributor
35 reviews 35 reviews
7 hotel reviews
Reviews in 18 cities Reviews in 18 cities
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed March 16, 2013

Stayed for 2 nights at this hotel to attend a conference at Manchester Central. The hotel is directly next to the conference centre so ideally located.

Easy journey to Manchester Piccadily Train station. You can walk which takes around 20 minutes or get the Tram which stops right by the hotel. £1.10 for a single.

The breakfast was hot and tasty. Good selection of hot and cold food. There was an option to get some items like eggs cooked freshly.

The only negative of this hotel was the equiptment in the gym. I used the gym both mornings and the machines are pretty dated. I imagine that the only users are hotel guests. It's fine for use a couple of times, but I would never consider using this gym on a regular basis and paying a membership fee to use.

I cannot comment on value for money/price as I do not know how much was paid by my sponsor. I would stay here again if I had business in manchester

  • Stayed March 2013, traveled on business
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Mmagrane, General Manager at The Midland, responded to this review, March 20, 2013
Dear nosecondchance,

Thank you for your positive feedback on our hotel. We are in a fantastic location, as you noted, for Manchester Central; you almost fall out of the venue into our hotel, which does make a great difference when you are attending an event in a City.
We are presently drawing up plans for the development of our gym, which as you rightly point out, has all the facilities you need when you are staying at a hotel on business or pleasure, with the added benefit of a pool and squash court.
I do hope that we can welcome you back to the hotel very soon.
Kind regards,

Michael Magrane
General Manager.
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Sharm El Sheikh, Egypt
Senior Contributor
30 reviews 30 reviews
10 hotel reviews
Reviews in 14 cities Reviews in 14 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed March 15, 2013

We stayed here recently as we got married in the city centre, so myself and my husband stayed here as well as some of our family and friends. The hotel is such a lovely building, the service is top notch, the rooms are a bit faded opulence but all this adds to the special ambience of the hotel. Breakfast was amazing ! Tiny pool and jacuzzi and a decent gym area as well as squash courts and a beauty centre - all excellent.

Room Tip: We got a free upgrade as we were getting married.
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  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mmagrane, General Manager at The Midland, responded to this review, March 20, 2013
Dear Honor1,

Firstly congratulations and I am very pleased to hear that you chose The Midland to celebrate with family and friends.
We are quite rightly very proud of our hotel and the history that ruins through every part of the building and it was pleasing to read that our service matched up to the surroundings.
I do hope that we have the opportunity of welcoming you back in the very near future.
Kind regards,

Michael Magrane
General Manager
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LINLITHGOW
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
Reviews in 15 cities Reviews in 15 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed March 15, 2013

Stayed many times before and its a lovely buidling and the staff are great. The bedrooms have seen better days and it gets so stuffy as in many of them as well as meeting rooms as you cant open the windows.

  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mmagrane, General Manager at The Midland, responded to this review, March 20, 2013
Dear Cromdale1

Thank you for your recent comments posted following your stay here at The Midland Hotel.
I was concerned to learn that you thought that our bedrooms needed a refurbishment. We have a dedicated maintenance team on site who are continually updated our facilities. I note that you have stayed with us before so ask that you contact us by emailing cwoods@qhotels.co.uk next time you plan to stay at the hotel so that we can oversee your arrangements.
As you know, the hotel is fully air-conditioned in all bedrooms, meeting rooms and public spaces.
I do hope that when you do return to Manchester that you do contact so that we have the opportunity of welcoming you back to The Midland.
Kind regards,

MIchael Magrane
General Manager
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Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed March 14, 2013

I booked this hotel for a special occasion and was very disappointed for the money that I paid for the room; the general state of the room was tired and grubby, the carpet looked grimy, the arms of the armchairs were filthy and the menus and info cards in the room were greasy and dusty. The mattress also felt quite tired and worn. The bathroom was lovely, but the sink was very loosely fixed to the wall and felt like it might come off at any time.

I emailed with feedback when I returned but the email was never acknowledged.

Great location but otherwise very poor (and the bar is VERY expensive) which is a real shame as the building itself is stunning and it could be really fantastic if they put some effort in.

  • Stayed August 2012, traveled as a couple
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mmagrane, General Manager at The Midland, responded to this review, March 18, 2013
Dear Cherry B,

Thank you for taking the time to review your stay at The Midland. I was most concerned to read your comments, especially considering your stay was back in August 2012.

I was also concerned that we hadn't replied as we pride ourselves in the direct contact we have with our customers. Can I please ask you to therefore contact us at cwoods@qhotels.co.uk and provide the number of the bedroom in which you stayed so that I can review with our housekeeping team. As you will read from our feedback cleanliness is always reported as high at the hotel so of course this is an area I wish to review personally with my Housekeeping team.

Thank you once again for your feedback and I look forward to receiving your information.


Kind regards,

Michael Magrane,
General Manager
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Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 14, 2013 via mobile

Location is fantastic for manchester centre, a couple of minutes walk from the train station and into the main shopping area. Hotel was beautifully decorated throughout, a mix of old fashioned elegance and modern. The room (standard) was lovely, with a large comfy bed.
Cleanliness was good overall, but there were fingerprints on the back of the bathroom door.
If I had to be picky, I would have liked bathrobes to be provided, but that's hardly a hardship. All in all a lovely stay - will definitely choose the midland again.

  • Stayed February 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Midland

Address: 16 Peter St | Use M2 4NQ for SatNavs, Manchester M60 2DS, England
Location: United Kingdom > England > Greater Manchester > Manchester
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#9 Business Hotel in Manchester
#10 Luxury Hotel in Manchester
#11 Romantic Hotel in Manchester
#12 Family Hotel in Manchester
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Midland 4*
Number of rooms: 312
Official Description (provided by the hotel):
The Midland hotel in Manchester is an iconic Grade II listed building. The hotel oozes luxury, comfort and style, and enjoys a history that leaves other Manchester hotels out in the cold. The hotel is famous for it's fantastic architecture and the building's characteristic style continues inside, where you'll find opulent decor, rich fabrics and shimmering chandeliers. The hotel has 312 spacious, stylish bedrooms to reside in and is conveniently located in the heart of Manchester city centre. The hotel is ideal for both leisure breaks and a superb venue to hold a conference or event. As for your dining experience - four AA rosette, award winning restaurant The French by Simon Rogan, winner of a number of reigional and national accolades is perfect for that special occassion or important client. Mr. Cooper's house & Garden is also overseen by Simon Rogan and offers a fantastic a la carte menu of seasonal dishes. For leisure guests The Midland is conveniently situated near to theatres, museums and of course the fabulous array of shops in the city centre. If you are here on business you'll be pleased to hear that The Midland have 14 conference and meeting rooms which can hold up to 700 people. The Midland also offer free internet access to all guests and delegates. After a busy day of shopping or stressful day in the meeting room, enjoy relaxing in the leisure club which is home to a gym, swimming pool and squash court. ... more   less 
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Also Known As:
The Midland Hotel Manchester
Midland Hotel Manchester
Midland Manchester
Hotel Manchester Midland

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