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“it was excellent” 5 of 5 stars
Review of Steak and Lobster at Alto

Steak and Lobster at Alto
Free Trade Hall, Peter Street | Radisson Blu Edwardian Manchester, Manchester M2 5GP, England
+44 161 835 8903
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Ranked #341 of 1,757 Restaurants in Manchester
Price range: $24 - $32
Cuisines: Seafood, Steakhouse
More restaurant details
Restaurant details
Dining options: Breakfast/Brunch, Reservations, Late Night
Description: Offering an exciting dining concept, Steak & Lobster Manchester has forgone a menu brimming with choice to offer just 2 dishes: a 10oz rib eye steak or a whole lobster. Enjoy views through the floor-to-ceiling windows and soak up the informal, understated atmosphere whilst appreciating the simplicity and speed of this fresh and original concept.
Oxford
Senior Reviewer
6 reviews 6 reviews
4 restaurant reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
“it was excellent”
5 of 5 stars Reviewed March 5, 2013

had dinner there last week.It was so good we had a steak, grilled lobster and a steamed lobster between two of us, good wine list, good staff excellent value

  • Visited February 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RyanThompsonRBEH, Manager at Steak and Lobster at Alto, responded to this review, March 14, 2013
Thank you for your kind words, It is great to hear and I will share with the team, Ryan.
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287 reviews from our community

Visitor rating
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    89
    60
    19
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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Russian first
  • Any
English first
Middleton,Manchester
Top Contributor
50 reviews 50 reviews
27 restaurant reviews
Reviews in 30 cities Reviews in 30 cities
38 helpful votes 38 helpful votes
“For £15 each we all want to go again and take our partners ......”
4 of 5 stars Reviewed March 4, 2013

A belated team Chrstmas do - 7 ladies on a night out and we chose well- we knew it was steak or lobster, both were excellent, the salad and chips kept on coming and they were lovely as well. We all enjoyed the sweets, the staff were deightful, the surroundings are modern and pleasant. For £15 each we all want to go again and take our partners for perfectly cooked steaks or tasty lobster, endless salad & chips as promised

  • Visited February 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 4 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester
Senior Contributor
30 reviews 30 reviews
20 restaurant reviews
Reviews in 13 cities Reviews in 13 cities
25 helpful votes 25 helpful votes
“Disappointing Visit With Group Of Friends - Special Occasion”
2 of 5 stars Reviewed February 27, 2013

We visited as 4 sets of couples celebrating my partner's 50th birthday (no reference to this by the staff on the night). Despite my calling the hotel 3 times before our visit, we were very disappointed and would have been so even if it had not been a special occasion.
We were isolated on the terrace - couldn't see anyone or join in with the atmosphere - a big mistake, we felt.
No starters (as I had discovered by calling them), so it was straight into the main courses.
The lobsters were smallish and rather rubbery. 2 steaks were mis-served (we soon swapped them over) and another had to be sent back to be re-cooked. No serving staff to be seen after that, even though I had been assured that fries and salad was unlimited. I eventually got up and sought out a waitress, who took our order for some more sides - these did not arrive even 30 minutes later, and everyone finished their meals feeling that something was badly lacking in atmosphere, service and food.
When we paid, we complained about the lack of service. We received an apology and a refund of the service charge (which had automatically been added to the bill).
Not a cheap night, when adding in the cost of our minibus there and back. Wine was passable, but we didn't linger as we knew we would get better service back home - birthday cake, coffee and liqueurs were unlimited at my house and served with good music and smiles all round.
The hotel itself seemed to be first class (lovely surroundings and loos) but we won't be dining at Alto again, not even if it is free!

  • Visited February 2013
    • 2 of 5 stars Value
    • 1 of 5 stars Atmosphere
    • 2 of 5 stars Service
    • 2 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester, United Kingdom
Top Contributor
172 reviews 172 reviews
123 restaurant reviews
Reviews in 53 cities Reviews in 53 cities
107 helpful votes 107 helpful votes
“Amazing value!”
5 of 5 stars Reviewed February 25, 2013

I went here with a friend for dinner last week, and it was so good. £15 for a whole baby lobster, with unlimited fries and salad - you can't say fairer than that. We had two portions of fries and salad each and were absolutely stuffed! All the food was absolutely delicious and the staff were very attentive - they came over several times to ask if we needed anything. My only complaint is that the drinks are quite expensive, but I suppose that's to be expected in a hotel restaurant.

  • Visited February 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RyanThompsonRBEH, Manager at Steak and Lobster at Alto, responded to this review, March 14, 2013
Thank you for your review, I am very happy to hear that you enjoyed your Steak & Lobster experience, We do look forward to welcoming you back. @RBEHotels #SandLAlto
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wolverhampton, United Kingdom
Contributor
16 reviews 16 reviews
4 restaurant reviews
Reviews in 9 cities Reviews in 9 cities
10 helpful votes 10 helpful votes
“good service”
4 of 5 stars Reviewed February 24, 2013

very good service, open until 10.30 so good for after show meal. Meal was as you would expect -clue in name, not the best steak and lobster ever had, but service and convienience worth while

Visited February 2013
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RyanThompsonRBEH, Manager at Steak and Lobster at Alto, responded to this review, February 25, 2013
Thank you for the review, I am happy to hear that you enjoyed your time at Steak & Lobster after the show, we hope to welcome you back again if you are ever coming to see another show in town. Opus One has also now started serving a "Chefs theatre before the theatre" which is our Pre-show menu from 17:30 and it only £20 for 2 courses and a drink!
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