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“Noisy at night!!” 3 of 5 stars
Review of Velvet

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Velvet
4.0 of 5 Hotel   |   2 Canal Street, Manchester M1 3HE, England   |  
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Hotel amenities
Ranked #7 of 117 Hotels in Manchester
Certificate of Excellence 2014
GreenLeadersSilver level
2 reviews
2 helpful votes 2 helpful votes
“Noisy at night!!”
3 of 5 stars Reviewed February 23, 2013 via mobile

Really liked the look of the hotel and was enjoying everything until we went to the restaurant! Don't do it! Then went out and came back around 1am. The noise noise noise. Had to stay awake until 4am Ish when the music from the nearby club stopped. The room was shaking and thudding sound from the bass was unreal. It was like torture that had cost £130. Not nice. Wife was in tears and when asked the night manager to come in at 3.45am and listen he said I've not heard it like that before!!! Mmmmmm! Amazing that a hotel at this price haven't soundproofed the rooms to deal with it. Had to put the tv on to try and drown out the thudding sound. Really spoilt the night! Don't let it spoil yours and if you stay here make sure you are at the club and come in when it shuts or get very drunk so nothing can wake you. Last resort take good earplugs.

  • Stayed February 2013
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VelvetHotel, Owner at Velvet, responded to this review, March 1, 2013
Dear Guest
Thank you for taking the time to leave a review. I’m sorry your stay wasn’t what you expected it to be.
We take the comfort of our guests seriously, obviously, and have taken many measures to keep external noise to a minimum. However we are a city centre hotel, not a country retreat, and as such, in a 24 hour city like Manchester, have to expect some city noise.
I’m also slightly confused at your extreme words as our Night Manager left a note for the morning staff of his visit to your room. He pointed out that once he had persuaded you to let him in so he could witness the ‘cacophony’, the only noise he experienced seemed to be coming from your TV. There are four other rooms on the same floor as yours and none of the other rooms mentioned a disturbed night.
Noise is such a personal matter and I can assure you we do get a lot of positive feedback from guests who have had a great night’s sleep in our comfy beds.
We do keep ear plugs at reception for light sleepers.
Regards
Mark Cain
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,049 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (209)
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English first
Blackpool, United Kingdom
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed February 23, 2013

I stayed at Velvet on a business trip during the middle of February. It was a marvellous experience. Firstly, the staff could not have been more helpful and, for example, were more than happy for me to have a 'singles' dinner in the restaurant on Valentine's Day, making me feel very welcome. The food was exceptional - the best steak and chips ever. And the comfort of my room was amazing, including wonderful coffee.
So, I was able to get loads of work done, and feel very rested.
Just amazing!

  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester, United Kingdom
Senior Contributor
34 reviews 34 reviews
4 hotel reviews
Reviews in 14 cities Reviews in 14 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed February 23, 2013

I decided to book here as each room is unique, and a lit of hotel rooms can be quite cold and white. The decor was tasteful and the room size comfortable. Would wholly recommend this hotel to anyone who has thought about visiting a boutique hotel in Manchester.

  • Stayed February 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stoke-on-Trent, England, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 22, 2013

Really good location close to station. Room absolutely fab!!! Very cosy and that bit special if you know what I mean. Room very clean, all your needs catered for. Breakfast lovely and meal in restaurant fab. Staff very friendly what more could you ask for!!! Would definitely recommend to anyone wanting something extra special.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stockport, United Kingdom
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed February 19, 2013

We stayed at The Velvet for one night over the last weekend and all I can say is that it was exceptional from start to finish. The service of all the staff could not be better, the food was first rate and the standard of the room was excellent.
We stayed in room 31 which was of a good size, beautiful bathroom and a very comfy bed. The whole stay could not be faulted and we will definitely be staying there again

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 12, 2013

Just stayed at this hotel had a balcony room was really nice, the service in the hotel is out of this world, they really look after you and if you get room service they are fast. The food is really nice and presented beautifully. The staff are really friendly and seem to work really hard to provide a good service. I have never seen a bath as big as the one in our room! We will be staying there every time now. Thanks

Room Tip: This is a good relaxing hotel!
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  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester UK
Senior Contributor
31 reviews 31 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed February 12, 2013

Velvet - I'd heard about it, but hadn't been until recently and I was blown away. Apparently this establishment has been refurbished, but it still maintains its warehouse/industrial roots, with bare bricks and steel columns. The stairs down to the restaurant had a novel touch - they housed a tropical fish tank, set under sheet glass.
The service was excellent and friendly. The food really lovely and the wine as it should be.
My visit to Velvet was the highlight of a dismal, wet and cold Mancunian week and I will certainly be making another visit soon.

  • Stayed February 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Velvet

Address: 2 Canal Street, Manchester M1 3HE, England
Phone Number:
Location: United Kingdom > England > Greater Manchester > Manchester
Amenities:
Wheelchair access
Hotel Style:
#1 Green Hotel in Manchester
#4 Luxury Hotel in Manchester
#8 Business Hotel in Manchester
#12 Romantic Hotel in Manchester
#35 Family Hotel in Manchester
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Velvet 4*
Number of rooms: 19
Official Description (provided by the hotel):
The chic Velvet Hotel on Canal Street opened in April 2009. It has 19 air-conditioned, decadent boudoirs with free Wi-Fi access and distinctive, modern designs. Velvet Manchester is well connected to Canal Street's Cafe Society. It is a premiere venue in which to eat and drink, relax or party, and has friendly, discreet service.The individual, stylish rooms have digital TV, an iPod docking station, Burt’s Bees toiletries and an in-room 'cocktail and canapé' packages, and more.Continental and full English breakfasts feature locally sourced ingredients and are served in the basement-level Velvet Restaurant (at an additional cost). ... more   less 
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Also Known As:
Velvet Hotel Manchester

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