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“Modern change” 4 of 5 stars
Review of Crowne Plaza Manchester City Centre

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Crowne Plaza Manchester City Centre
4.0 of 5 Hotel   |   70 Shudehill, Manchester M4 4AF, England (Formerly Crowne Plaza Hotel Manchester City Centre)   |  
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Ranked #14 of 117 hotels in Manchester
Northampton
Top Contributor
193 reviews 193 reviews
191 hotel reviews
Reviews in 134 cities Reviews in 134 cities
263 helpful votes 263 helpful votes
“Modern change”
4 of 5 stars Reviewed August 2, 2010

Stayed here for 3 nights and had one dinner in the hotel.

Arrived late at night but there was still a warm welcome a genuine conversation and an impression of wanting to please.

Parking across the road and a bit down.

Whilst slightly away from the traditional hotel and city centre only a few minutes walk away and can be cheaper than the more established location with a more modern twist. Well situated for Printworks bar/restaurant area

The dinner and wine were fine and it was competitively priced and imaginatively prepared.

The room was of an acceptable size with a modern bathroom and space to work.

Would happily stay again.

  • Stayed August 2009, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Norwich
Senior Contributor
25 reviews 25 reviews
25 hotel reviews
Reviews in 18 cities Reviews in 18 cities
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed July 27, 2010

Can't fault it really.
Great room, maybe on the small side but as expected for a city centre, (Being objective, I wouldn't want to take a shower there though if I was on the larger side). Modern, nice decor, well equipt, nice, big flat screen TV, no scrimping and all round quite plush. Huge comfy bed. Views were nothing to write home about but not an issue.
Room service was good as was the general service.
Location was really good for what we wanted.
All round, very good. I can't comment on value for money though as we used points but I was more than happy with it all.

My only comment would be that there was no free parking but again, I wouldn't expect that with a city centre and there is a car park pretty much opposite.

  • Stayed July 2009, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lake District, UK
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed July 26, 2010

Booked a Summer in the City one night stay in a King bed club room - on checking in the receptionist told us we had been upgraded to a junior suite! Everything was fabulous - from the free drinks in the Club Lounge to the amazing room! It's handy for everything in the city centre but the only issue I had was with the coffee at breakfast - it was cold! And then there was no hot water left for the tea! But everything else was spot on!

  • Stayed July 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Midlands
Top Contributor
62 reviews 62 reviews
59 hotel reviews
Reviews in 49 cities Reviews in 49 cities
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed July 22, 2010

Stayed in a club room 1 night when attending a concert at the Arena. Hotel room on the small side for Crowne Plaza but very well layed out. Good bathroom with seperate shower. Comfy bed. Nice to use the Club room with complimentary Drinks and canapes, although not much choice of canapes, just a grilled veg on cocktail stick and chicken nuggets, they also werent replenished very quickly. Good continental breakfast in the morning. You get 25% discount on the Printworks Parking if you get your ticket validated, although I didnt see this advertised anywhere. We got our ticket validated and the discount wasnt taken off when paying at the machine, didnt bother to go back to the hotel to sort it out. Would and are staying there again.

  • Stayed July 2010, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ipswich, United Kingdom
Senior Contributor
44 reviews 44 reviews
20 hotel reviews
Reviews in 27 cities Reviews in 27 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed July 20, 2010

This hotel is modern, clean & friendly. It's ideally placed if you want access to central Manchester. From this hotel you can easily walk to most of the city centre... Arndale Centre, Big Wheel & Cathedral is all within a few minutes walking distance.

The hotel has quiet zones (outside rooms on certain floors), air-conditioned rooms, comfortable beds & modern/clean bathrooms.

This hotel does not have it's own carpark, but it does have discounts arranged with NCP Printworks (a 600 space 24 hour mulli-story carpark), which is within 2mins walk from the hotel. I understand a valet service is also possible (at a cost).

Finally, breakfast... i've finally found a hotel that serves a breakfast buffet which is actually HOT!

  • Stayed July 2010, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dartford, United Kingdom
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed July 15, 2010

Very plush and ultra modern hotel slap bang in the middle of the city centre. Beautiful rooms with the added bonus of a club lounge for platinum priority club members. Staff were very welcoming and efficient.

As others have commented, the hotel hasnt got breakfast quite right. The buffet is behind a strange high plinthe/table with creates an uneasy cordon and spoils the flow of the restaurant. This really needs opening up.

Also the "help yourself" jugs of tea and coffee do not sit right with a hotel of this quality. Even in the basic of Holiday Inns you get served the tea/coffee at your table.

Just a couple of niggles which are easily sorted. This really is a lovely hotel.

  • Stayed July 2010, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Palm Beach, Florida
Top Contributor
116 reviews 116 reviews
105 hotel reviews
Reviews in 74 cities Reviews in 74 cities
215 helpful votes 215 helpful votes
4 of 5 stars Reviewed July 15, 2010

Good location near shops and restaurants, and 1 block from the Shudhill tram station. Hotel is decorated in a somewhat avant garde/trendy manner, with hallways painted black, and rather dim lighting. Exterior of hotel has colored plexiglass panels, which will not age very well. The hotel will appear dated before its time.
Room was large enough with a flat screen television, a large bathroom and tub, but a TINY shower stall. Despite being Gold status with Priority Club, I was not given, or offered a room upgrade at this hotel which was disappointing. Staff was helpful. Breakfast was included in my room rate and was acceptable, but many items were not thoroughly cooked (bacon, french toast, scrambled eggs).

  • Stayed July 2010, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RobinFord70, Operations Manager at Crowne Plaza Manchester City Centre, responded to this review, July 19, 2010
Thank you for your recent comments on regarding Crowne Plaza Manchester City Centre, we appreciate you taking the time to make people aware of experience during your recent stay.

I will discuss your comments with our Executive Chef and Restaurant & Bar Manager, we had previously encountered some problems around breakfast but this was all corrected some months ago so I am concerned to read that you felt some breakfast items were not cooked.

If you would like to discuss any part of your experience further I welcome the opportunity to discuss with you personally, please do not hesitate to contact me on my details below.

Once again, thank you for your comments.

Kind Regards,

Robin Ford
Operations Manager

+44 (0) 161 828 8641
robin.ford@cpmanchester.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Crowne Plaza Manchester City Centre

Address: 70 Shudehill, Manchester M4 4AF, England (Formerly Crowne Plaza Hotel Manchester City Centre)
Phone Number:
Location: United Kingdom > England > Greater Manchester > Manchester
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
#8 Romantic Hotel in Manchester
#10 Luxury Hotel in Manchester
#11 Family Hotel in Manchester
#12 Business Hotel in Manchester
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Crowne Plaza Manchester City Centre 4*
Official Description (provided by the hotel):
The Crowne Plaza Manchester City Centre is the hottest new hotel to land on the city in 2008. It is perfectly situated in the heart of Manchester in the trendy Northern Quarter, Victoria and Piccadilly Stations and Shudehill Tram and Bus Interchange are all within a short walking distance of this stunning new city centre hotel. The Crowne Plaza Manchester City Centre is ideally located within easy access to the MEN Arena, Manchester Central, the Printworks, Manchester Arndale Shopping Centre, Urbis, Manchester City and Manchester United football grounds. The Crowne Plaza Manchester City Centre has 228 luxurious bedrooms with one or two queen or king sized beds including Club Rooms, Junior and Presidential Suites, and a club floor with enhanced views and exclusive access to the top floor club lounge. The stylish rooms have superb contemporary bathrooms boasting separate bath and shower, LCD televisions and complimentary internet access. All guests have complimentary access to the gym which has a range of cardio-vascular equipment open 24 hours a day. The Glasshouse Bar and Restaurant is an ideal place to relax and unwind with a specialty cocktail or have dinner with colleagues or friends. The Crowne Plaza Manchester City Centre also offers nine modern and state-of-the art meeting rooms with a maximum capacity for up to 200 delegates with complimentary wireless internet access. Located right in the heart of Manchester on the edge of the captivating nightlife and excellent entertainment area including the trendy Northern Quarter, the hotel provides you with the gateway to what the city has to offer. With state of the art conference facilities and 228 individual bedroom experiences, every care has been taken to combine the edgy modern design of the building with contemporary luxury facilities. ... more   less 
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Also Known As:
Crowne Plaza Manchester
Manchester Crowne Plaza

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