We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Ideal for Manchester Arena” 5 of 5 stars
Review of Crowne Plaza Manchester City Centre

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Save
You added Crowne Plaza Manchester City Centre to your Saves list
Crowne Plaza Manchester City Centre
4.0 of 5 Hotel   |   70 Shudehill, Manchester M4 4AF, England (Formerly Crowne Plaza Hotel Manchester City Centre)   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Special Offer
Save 10-30%
Ranked #15 of 117 Hotels in Manchester
Certificate of Excellence 2014
lancs
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
13 helpful votes 13 helpful votes
“Ideal for Manchester Arena”
5 of 5 stars Reviewed March 16, 2013

Had a pleasant stay here, the beds were really comfy and the bathroom amazing. Love the red and black decor. The staff were really friendly and helpful with directions as it is in a location I was unfamiliar with. The only downsize was the slightly high price for in room meals but otherwise the hotel is in a fantastic location for anyone going to the arena for shows or nights out in the Northern Quarter.

  • Stayed January 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrownePlazaManCity, General Manager at Crowne Plaza Manchester City Centre, responded to this review, March 18, 2013
Thank you for your review. I was delighted to read of your positive comments about your stay especially regarding the helpfulness of the staff.

I do hope that we can welcome you back to the hotel when you next visit the city.

Kind Regards,
Bob Fairweather


M
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,646 reviews from our community

Traveler rating
    852
    578
    168
    35
    13
See reviews for
206
652
81
335
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (329)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Bangor, United Kingdom
Top Contributor
88 reviews 88 reviews
33 hotel reviews
Reviews in 30 cities Reviews in 30 cities
158 helpful votes 158 helpful votes
4 of 5 stars Reviewed March 16, 2013

Crowne Plaza is still one of my favourite hotels in Manchester. So central, so chic. Rooms are very comfortable and the breakfast is a joy. The only downside (and the reason I cannot give it a 5 *) is the lack of service with a smile! :-( This is a great let down for such a great hotel.

Room Tip: Ask for a quiet room which are located at the ends of each floor.
See more room tips
  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrownePlazaManCity, General Manager at Crowne Plaza Manchester City Centre, responded to this review, March 18, 2013
Thank you for sharing your feedback of your recent experience. We strive to ensure every guest has a wonderful experience here and appreciate being made aware when they don't. I am shocked to learn that you did not experience “service with a smile” I can assure you that you have not experienced our ordinarily high standards of service and I sincerely apologise for this.

I hope to welcome you back to the hotel in the future to give us the opportunity to impress you on all accounts.

Kind Regards
Bob Fairweather

M
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
43 reviews 43 reviews
22 hotel reviews
Reviews in 18 cities Reviews in 18 cities
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed March 15, 2013

Myself and a friend travelled to Manchester for a game at the Etihad, City v Chelesea. It was my first time travelling to Manchester as I am a Chelsea fan and usually stay in London. As we were travelling early the morning of the game and leaving early the following day, I opted for a bit of comfort when choosing hotel as I figured there would be little time for seeing much of the nightlife in Manchester on a Sunday night.
I booked two club rooms in the plaza, the club room offers a bit more luxury and privacy, with access to a room on the top floor that included a continental breakfast, drinks and canapes later in the evening. We did not avail of this as time was ata premium but the room was very comfortable with flat screen tvs and newspapers to hand with someone in attendance to cater for your needs.
Our rooms were beside each other with a separate door leading into a small hallway to them. Both rooms were spotless with every mod con available.
Probably one of the most comfortable beds I have slept in (I was tired) but it was quality.
This Hotel is in a great spot if you want to get anywhere in Mancheseter as it is close to all of the great public transport options in Manchester.
I highly recommend this Hotel for any stay in Manchester, it was even given the seal of approval by our knowledgable cabbie who dropped us there from the airport.

Room Tip: Defintitely go for club rooms if you are staying here
See more room tips
  • Stayed February 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrownePlazaManCity, General Manager at Crowne Plaza Manchester City Centre, responded to this review, March 16, 2013
Thank you for choosing the Crowne Plaza for your first visit to Manchester. I was delighted to read your review. We very much appreciate you taking the time to complete such detailed feedback on www.tripadvisor.com and I was so pleased that you enjoyed your experience with us.

We very much hope to welcome you back next time Chelsea is playing one of the Manchester teams.

Kind Regards
Bob Fairweather.

M
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Derby, United Kingdom
Senior Contributor
34 reviews 34 reviews
18 hotel reviews
Reviews in 24 cities Reviews in 24 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed March 15, 2013

Stayed one night in feb.good location.clean and quite modern room,parking across the road,staff were helpful to...really enjoyed our stay there and will be staying again.a little expensive and hope we can get a deal next time

  • Stayed February 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrownePlazaManCity, General Manager at Crowne Plaza Manchester City Centre, responded to this review, March 16, 2013
Thank you for taking the time to comment on your recent stay at the hotel, I am pleased to read that you enjoyed your stay.

We hope to welcome you back to the Crowne Plaza Manchester City Centre in the future.

Kind Regards
Bob Fairweather

M
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 13, 2013 via mobile

Stayed here for a Saturday night in Manchester. We have stayed here a few times now and we always find our stay to be excellent. Rooms are clean and spacious, never had any issues with noise. Can't comment on breakfast as we always tend to stay on a room only basis, there are plenty of places to eat in Manchester.
The location of the hotel is good too, everything is in easy reach. We will return soon.

Stayed March 2013, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrownePlazaManCity, General Manager at Crowne Plaza Manchester City Centre, responded to this review, March 13, 2013
We very much appreciate you taking the time to provide feedback on www.tripadvisor.com.

Thank you for your kind comments. I am delighted that you plan on returning soon, we will look forward to welcoming you back.

Kind Regards
Bob Fairweather


M
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
North West England, United Kingdom
Top Contributor
232 reviews 232 reviews
29 hotel reviews
Reviews in 47 cities Reviews in 47 cities
272 helpful votes 272 helpful votes
5 of 5 stars Reviewed March 12, 2013

This is our hotel of choice whenever we come to Manchester, due to its excellent location near the Northern Quarter and the Arndale Centre and good for parking on the NCP carpark. We had brought our friend with us who had never been to the Crowne Plaza and the Club rooms I had booked. She was well impressed both with the club room and particularly the perks that come with it, like the lovely club lounge with its coffee machine, soft drinks, comfy chairs, tv, newspapers and even games. We had pre dinner drinks in the lounge served with canapes which are all included between the times of 6-8 in the evening. Even the continential breakfast served in th club lounge and included in the room price is nice and relaxed no hustle bustle of the restaurant downstairs. A toaster to cook your toast, juices, cereals, croissants, danish pastries, fresh fruit, fruit salad and berry compote, yogurts and even continental meats and cheese if required. We were well looked after by Jose who was servicing the lounge both the night before and for breakfast, a very pleasant chap who kept the lounge fully stocked up and clean and tidy as well, so he deserves a special mention. All in all a very good stay and we will be back, our next plannned visit is May but we will be back before then no doubt.

Room Tip: Rooms 515 & 516 have their own separate hallway with its own door so good for security and are i...
See more room tips
  • Stayed March 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrownePlazaManCity, General Manager at Crowne Plaza Manchester City Centre, responded to this review, March 13, 2013
I am thrilled that you have named us your hotel of choice in Manchester! I will ensure your lovely comments regarding Jose, our Club Lounge host are shared with him and his manager .

Thank you for recommending us to your friends. I am so pleased that they enjoyed their first experience of the Crowne Plaza Manchester.

We look forward to welcoming you back soon.

Kind Regards
Bob Fairweather

M
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed March 12, 2013

Stayed for 1 night in the hotel with my boyfriend location was perfect for going out in the printworks. Staff were friendly & helpful couldnt ask for more. The room had everything it was clean and modern the bar area was really nice. Happy with the whole stay would definitely recommend it. T gimartin

  • Stayed March 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrownePlazaManCity, General Manager at Crowne Plaza Manchester City Centre, responded to this review, March 13, 2013
Thank you for sharing your feedback of your recent stay. We strive to ensure every guest has a wonderful experience here so I am delighted that you and your boyfriend enjoyed your time with us.

We hope to see you back again soon.

Kind Regards
Bob Fairweather
M
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Been to Crowne Plaza Manchester City Centre? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Crowne Plaza Manchester City Centre

Address: 70 Shudehill, Manchester M4 4AF, England (Formerly Crowne Plaza Hotel Manchester City Centre)
Phone Number:
Location: United Kingdom > England > Greater Manchester > Manchester
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
#5 Romantic Hotel in Manchester
#8 Family Hotel in Manchester
#9 Luxury Hotel in Manchester
#13 Business Hotel in Manchester
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Crowne Plaza Manchester City Centre 4*
Number of rooms: 228
Official Description (provided by the hotel):
The Crowne Plaza Manchester City Centre is the hottest new hotel to land on the city in 2008. It is perfectly situated in the heart of Manchester in the trendy Northern Quarter, Victoria and Piccadilly Stations and Shudehill Tram and Bus Interchange are all within a short walking distance of this stunning new city centre hotel. The Crowne Plaza Manchester City Centre is ideally located within easy access to the MEN Arena, Manchester Central, the Printworks, Manchester Arndale Shopping Centre, Urbis, Manchester City and Manchester United football grounds. The Crowne Plaza Manchester City Centre has 228 luxurious bedrooms with one or two queen or king sized beds including Club Rooms, Junior and Presidential Suites, and a club floor with enhanced views and exclusive access to the top floor club lounge. The stylish rooms have superb contemporary bathrooms boasting separate bath and shower, LCD televisions and complimentary internet access. All guests have complimentary access to the gym which has a range of cardio-vascular equipment open 24 hours a day. The Glasshouse Bar and Restaurant is an ideal place to relax and unwind with a specialty cocktail or have dinner with colleagues or friends. The Crowne Plaza Manchester City Centre also offers nine modern and state-of-the art meeting rooms with a maximum capacity for up to 200 delegates with complimentary wireless internet access. Located right in the heart of Manchester on the edge of the captivating nightlife and excellent entertainment area including the trendy Northern Quarter, the hotel provides you with the gateway to what the city has to offer. With state of the art conference facilities and 228 individual bedroom experiences, every care has been taken to combine the edgy modern design of the building with contemporary luxury facilities. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Travelocity, Priceline, BookIt.com and Hotels.com so you can book your Crowne Plaza Manchester City Centre reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Manchester
Manchester Crowne Plaza

Owners: What's your side of the story?

If you own or manage Crowne Plaza Manchester City Centre, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.