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“Terrible service” 1 of 5 stars
Review of Cactus Jacks

Cactus Jacks
18 Hallgate, Doncaster DN1 3NA, England
01302 321500
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Ranked #122 of 367 Restaurants in Doncaster
Cuisines: Mexican
More restaurant details
Restaurant details
Good for: Families with children, Romance, Large groups
Dining options: Breakfast/Brunch, Dinner, Reservations, Late Night
Senior Reviewer
8 reviews 8 reviews
3 restaurant reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
“Terrible service”
1 of 5 stars Reviewed November 4, 2013 via mobile

Me and my partner go cactus jacks allllll the time. Not any more.

The managers service tonight was horrendous. Not only did he get our meal wrong...twice. we were over charged. Then when we complained over the phone his attitude was disguisting and was the most condensending person ive ever dealt with.


Sort it out and sack the manager before i go back again.

Disgusting!

  • Visited November 2013
    • 3 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 4 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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100 reviews from our community

Visitor rating
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    13
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    13
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Leeds, England, United Kingdom
Contributor
16 reviews 16 reviews
7 restaurant reviews
Reviews in 11 cities Reviews in 11 cities
23 helpful votes 23 helpful votes
“Quick friendly service, food good, reasonable prices. .....”
4 of 5 stars Reviewed October 27, 2013 via mobile

Staff always friendly and efficient, even with some rowdy tables. Always busy and buzzing, not the place for a quiet night! !! Food good, I had burritos, partner had ribs, tasty and plentiful. Plenty of meat on the ribs and boxed up 3rd of em to take home. Value for money, worth a visit.

  • Visited October 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 3 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Doncaster, United Kingdom
1 review
“Rude staff..average food”
1 of 5 stars Reviewed October 15, 2013

Four of us came to cactus jacks on 9/10/13, food was standard for what we paid, restaurant had no atmosphere whatsoever, in major need of a makeover to keep upto date with other restaurants in the town center. We're offered drinks when seated but had to catch waitresses eye for more, as they were all stood around the bar laughing and constantly texting (stood with the man who seemed to be manager), felt awkward interrupting for a drink and bill no concern for customers. All in all not good value for money, relish and zest have superior service and atmosphere, would not return.

  • Visited October 2013
    • 2 of 5 stars Value
    • 1 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 3 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Staffs. UK.
Top Contributor
366 reviews 366 reviews
251 restaurant reviews
Reviews in 132 cities Reviews in 132 cities
144 helpful votes 144 helpful votes
“Mexican Themed Restaurant.”
3 of 5 stars Reviewed October 10, 2013

Visited while passing through Doncaster. Service was efficient and friendly. Food was just ok - no frills, fairly basic - but good value for money. Suppose it would be good for a night out with friends as long as you are not expecting a gourmet experience.

  • Visited October 2013
    • 4 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 3 of 5 stars Food
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Chesterfield, United Kingdom
Top Contributor
52 reviews 52 reviews
24 restaurant reviews
Reviews in 28 cities Reviews in 28 cities
44 helpful votes 44 helpful votes
“Nice Meal”
4 of 5 stars Reviewed October 2, 2013

I wasn't sure what to expect after reading some of the reviews, but my worries were unfounded as we had a great night. There were eight of us for a birthday party on a Tuesday night and we had a smashing time. The place was warm and welcoming and the staff were very pleasant. The food was very good and well presented with some of the party having starters which all looked good. The main meals ordered were varied and everyone said how hot and tasty they were. I had south west chilli with all the trimmings and a real red hot chilli pepper on the side and found it to be very tasty, without being too spicy. The prices of the main dishes are all quite reasonable and one or two of the party had ice-cream desserts which I thought were quite expensive for what they got. We had a lovely meal in nice surroundings with pleasant staff, so what more could you want.

  • Visited October 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 4 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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