i booked in advance an afternoon tea for my daughters pre wedding get to gether, prior to arriving i kept receiving phone calls on my mobile asking me to book a room at the earl, very strange as i only left my number with the earl for contact details, really dont know how it got to be passed on to potential clients!! we all sat down to tea & coffee which was cold and had to ask to be re filled, when we asked for slightly hotter we were told if too hot it will make the milk curdle, never heard such rubbish in my life !! we asked for some wine for the toast then they disappeared for 15mins then just plonked it on the table and left it at that !! so we poured it out ourselves... the food was ok but far too much pickle & mustard for everyones liking...i did write a letter of complaint in and received one back saying if i decide to come again the manager will serve us himself ! wow i cant wait NOT !!
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