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“Very good country house type hotel.” 4 of 5 stars
Review of BEST WESTERN PREMIER Mount Pleasant Hotel

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BEST WESTERN PREMIER Mount Pleasant Hotel
4.0 of 5 Hotel   |   Great North Road, Doncaster DN11 0HW, England   |  
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Ranked #4 of 19 Hotels in Doncaster
GreenLeadersSilver level
Barnsley, United Kingdom
Senior Contributor
26 reviews 26 reviews
13 hotel reviews
Reviews in 16 cities Reviews in 16 cities
23 helpful votes 23 helpful votes
“Very good country house type hotel.”
4 of 5 stars Reviewed April 12, 2013

Attended a wedding here in April, It's by far the best I've ever had the pleasure to have been invited to, execellent. We stayed over and the rooms are very good too. Large bathroom, good bed, modern fittings. (Iphone type alarm was a good idea). Good breakfast included.
We really enjoyed our stay.

  • Stayed April 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MPH1938, General Manager at BEST WESTERN PREMIER Mount Pleasant Hotel, responded to this review, April 13, 2013
Dear Derek W

Thank you for completing the feedback to Trip Advisor regarding your recent stay at the hotel.

I was very pleased to read your feedback and read that you had such a wonderful stay and wedding reception, I shall certainly pass your comments through to all members of the team here at the hotel

I look forward to personally welcoming you back to the hotel in the near future.

Yours sincerely,

Richard Tyas
General Manager
BEST WESTERN PREMIER Mount Pleasant Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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488 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (112)
Date | Rating
  • English first
  • German first
  • Norwegian first
  • Any
English first
Castleford, England
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed April 9, 2013

After struggling to find somewhere suitable for my hen party, i finally came across the Best Western Premier Mount Pleasant in Doncaster which offered everything i wanted i.e. not a crazy night out in a city centre. From start to finish, dealing with the hotel (Clair) was excellent and they were very thorough. I decided to go for their Pick n Mix Pyjama party and opted for Mini Spa Treatments which were excellent (especially the back massage), Cocktail Making party which was great fun and the cocktails were gorgeous, 3 Course fine dining (top quality food - just beautiful) and of cause the pyjama party in the party apartment. The party apartment is excellent for a girlie party for any occassion and its absolutely huge! There were robes and slippers for everyone and pick n mix sweets in jars with little bags. There is a huge flat screen TV, Nintendo Wii, Docking Station, DVD player and much more. My guests bedrooms were also huge with excellent furnishings and the breakfast is excellent quality. Overall we have a fab day and night, nothing was too much trouble for the staff and all of my hens have said that they will certainly return to the hotel.

Room Tip: Every room that we saw was excellent but the party apartment is a must!
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  • Stayed April 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MPH1938, General Manager at BEST WESTERN PREMIER Mount Pleasant Hotel, responded to this review, April 13, 2013
Dear tigers01

Thank you for taking the time to post your review to the Trip Advisor Site.

It was a real pleasure to read your review and read that you and your friends had such a great time using many of the facilities here at the hotel, it alaways sp pleasing to hear that you will return.

I look forward to peronally welcoming you back to the hotel in the near future.

Kind Regards

Richard Tyas
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nottingham
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed April 7, 2013

Spent one night at the Mount pleasant Doncaster.would have liked two nights and will return for more. On arrival room was ready early so staff booked us in quickly and were very professional and friendly. We had booked in a junior suite as that was all they had as it was a busy weekend with a wedding and a 50th Birthday party. We were given a discount as we were with a function party. The corridores to the rooms are a bit of a warren and we met a number of staff on our way to the room each one spoke to us and enquired if they could help. one young women offered to carry one of our bags. The staff are a credit to this hotel.
Well it just got better the suite was called the "princess and the pea room" it was beautiful the bed was huge four poster and very high of off the floor one side hd steps to climb to get in it was very grand. The room was quite dark with heavy curtains and dark furniture but for us it added to the moment . The hotel has lots themed rooms some very opulant and very special for that special event very romantic Sancuary room with a sauna and spa bath
we will return for a spa weekend and book a club or spa suite to celebrate30 years of marrage in July.
I would recommend this hotel to anyone might even look at it for christmas party weekend.
Thanks Mount Pleasent.

Room Tip: All rooms appear to have its own quirkyness Book a Club room if wanting a special experience if unsu...
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  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MPH1938, General Manager at BEST WESTERN PREMIER Mount Pleasant Hotel, responded to this review, April 13, 2013
Dear jonisabel

Thank you for completing the feedback to Trip Advisor regarding your recent stay at the hotel.

I was very pleased to read your feedback and read that you had such a wonderful stay in the 'Princess & the Pea Suite' , it was wonderful to read such nice comments with regards to all members of staff, I shall certainly pass your comments through to all members of the team here at the hotel.

I look forward to personally welcoming you back to the hotel in the near future.

Yours sincerely,

Richard Tyas
General Manager
BEST WESTERN PREMIER Mount Pleasant Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hampton
Senior Contributor
27 reviews 27 reviews
16 hotel reviews
Reviews in 17 cities Reviews in 17 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed April 4, 2013

An overnight stay worked very well, and we felt looked-after. Our room was upgraded, because it was a quiet night for the hotel, and our 'club' room was large and sumptuously furnished.
Breakfasts the following morning were excellent in quality and quantity.

I booked our stay using Expedia but inadvertently pressed the wrong button and booked a rate excluding breakfast. A mistake, because the hotel's charge was well more than double Expedia's inclusive charge.

Overall it's a lovely hotel, and we shall stay there again.

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MPH1938, General Manager at BEST WESTERN PREMIER Mount Pleasant Hotel, responded to this review, April 16, 2013
Dear HamptonYZs

Thank you for taking the time to post your review to Trip Advisor.

I was delighted to read that you enjoyed the room and facilties at the hotel, its always a pleasure to give complimentary upgrades where we have availability.

In respect of your comments with regard to the breakfast charge unfortunately its very difficult for us to change rates with our travel agent partners once these have been booked.

Thank you for your business and I look forward to welcoming you personally back to the hotel in the near future.

Kind Regards

Richard Tyas
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed April 1, 2013 via mobile

I stayed in a suite with its own sauna and copper round bath , it was amazing to say the least quality of room cleanliness and restaurant food excellent staff all very friendly and helpful all in all a great mini break

Stayed March 2013, traveled solo
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MPH1938, General Manager at BEST WESTERN PREMIER Mount Pleasant Hotel, responded to this review, April 13, 2013
Dear Anne K

Thank you for completing the feedback to Trip Advisor regarding your recent stay at the hotel.

I was very pleased to read your feedback and read that you had such a wonderful stay in our 'Passadhi Spa Suite' , thnak you for your kind comments with reagrd to the cleanliness and the standard of the room , I shall certainly pass your comments through to all members of the team here at the hotel

I look forward to personally welcoming you back to the hotel in the near future.

Yours sincerely,

Richard Tyas
General Manager
BEST WESTERN PREMIER Mount Pleasant Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Leicester, United Kingdom
Top Contributor
55 reviews 55 reviews
34 hotel reviews
Reviews in 40 cities Reviews in 40 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed March 26, 2013

Two nights in a first class hotel. A wonderful, warm hotel. The staff are friendly and courteous. The food in the restaurant is super, a great choice and beautifully cooked. The rooms are clean and warm with very comfortable beds. I will be back!

  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MPH1938, General Manager at BEST WESTERN PREMIER Mount Pleasant Hotel, responded to this review, April 13, 2013
Dear John T

Thank you for completing the feedback to Trip Advisor regarding your recent stay at the hotel.

I was very pleased to read your feedback and read that you had such a wonderful stay and that you were so comfortable, I shall certainly pass your comments through to all members of the team here at the hotel

I look forward to personally welcoming you back to the hotel in the near future.

Yours sincerely,

Richard Tyas
General Manager
BEST WESTERN PREMIER Mount Pleasant Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
County Kildare, Ireland
Top Contributor
141 reviews 141 reviews
72 hotel reviews
Reviews in 57 cities Reviews in 57 cities
122 helpful votes 122 helpful votes
4 of 5 stars Reviewed March 24, 2013

We have just spent 2 nights at the Best Western Premier Mount Pleasant Hotel where we attended a family wedding. The hotel is lovely and our executive room was simply huge with one of the most comfortable hotel beds I have ever slept on! The bathroom had bath and separate large shower cubicle and the bathrobes were sooooo soft and cosy. There was a double docking station for iPhone/iPods. Sound-proofing was excellent. Due to flight delays we arrived at around one in the morning but the check in was very efficient and speedy and we slept like logs. Breakfast the followign day was excellent with plenty of choice and it is freshly cooked and delivered to the table so no hot buffet of greasy food and soggy scrambled eggs here. The wedding we were attending was at one in the afternoon. The room for the ceremony was beautifully set out and there were drinks and canapes afterward. The meal was excellent with very efficient service, We had a wonderful day overall and the efficiency of the hotel staff contributed to this. Breakfast this morning was exceelent again though service was slower - due, I'm sure to the fact that most of the wedding guests arrived in the dining room at about the same time! So why am I not rating this as 5 star? Well the only issue I had was the very early check-out time of 10.30am - the standard hotel check out time in the majority of hotels I've stayed in is 12.00 - we paid £20 to extend our check out time to 1pm. But that was a small issue really and overall I would have no difficulty recommending the hotel.

Room Tip: I didn't get to see any of the standard rooms but I strongly recommend the executive rooms in te...
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  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MPH1938, General Manager at BEST WESTERN PREMIER Mount Pleasant Hotel, responded to this review, April 13, 2013
Dear ClaremcBelguim

Thank you for completing the feedback to Trip Advisor regarding your recent stay at the hotel.

I was very pleased to read your feedback and read that you had such a wonderful stay and enjoyed the wedding reception, I shall certainly pass your comments through to all members of the team here at the hotel.

With regards to your comment on Check out time we have had this in place for number of years and had very little adverse feedback but certainly I have noted your comments and will review this in due course.

I look forward to personally welcoming you back to the hotel in the near future.

Yours sincerely,

Richard Tyas
General Manager
BEST WESTERN PREMIER Mount Pleasant Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PREMIER Mount Pleasant Hotel

Address: Great North Road, Doncaster DN11 0HW, England
Phone Number:
Location: United Kingdom > England > Yorkshire > South Yorkshire > Doncaster
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#1 Green Hotel in Doncaster
#2 Business Hotel in Doncaster
#2 Romantic Hotel in Doncaster
#5 Family Hotel in Doncaster
Price Range (Based on Average Rates): $$
Hotel Class:4 star — BEST WESTERN PREMIER Mount Pleasant Hotel 4*
Number of rooms: 56
Official Description (provided by the hotel):
Best Western Mount Pleasant Hotel is Doncaster's only AA rated four-star hotel. Situated between the historic market towns of Doncaster & Bawtry on the Great North Road, we are just 1 mile from Doncaster Sheffield International Airport. Ideally located close to main transport links, the hotel is the perfect venue for those wishing to stay in and around Doncaster. Four-star country house hotel set in 100 acres of wooded parkland. 56 luxury en suite bedrooms. ... more   less 
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Also Known As:
Best Western Doncaster
Doncaster Best Western

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