I call the Quality Hotel Dudley “my second home”. I have been staying on five different occasions and two more will be added shortly before I move to the area. Now I have to say I never put any high expectations at a place from the beginning, if you do that you only end up in disappointment, and I’m a person who doesn’t need utter luxury when staying somewhere. All I expect from a hotel is a clean bed for the night, a clean bathroom, a good breakfast and friendly staff.
My expectations were always exceeded. Apart from my basic expectations, I had the most excellent and outstanding service from the staff, especially the ladies at reception. Over time, I had decided to check whether the area might be a place to move to and I got so much helpful advice from the ladies it was absolutely amazing and I cannot thank them enough.
I was always happy with the breakfast, the rooms, the cleaning staff greeted back when I said hello or good morning (which I would do if I was working there) and my son (8) who was with me on one occasion and will be with me again loved the place, too. It’s a perfect location for visiting Dudley.
There was one little occasion when I stayed with my son when we had to raise an issue about the room, but we were swiftly moved to another one without hesitation and without any problems or big fuss. Therefore, I will not deduct any stars or points from my rating.
I would always recommend the Quality Hotel Dudley to my friends and family if they come to visit Dudley.
One word to all visitors: If you come, treat all people like you would like to be treated, treat the rooms as if it was your own (or are you treating your own place as badly as you would treat a hotel room?), no need to leave it extra messy or with the thought of oh well the staff will fix it. If there are things to report please do report them to the staff rather than just putting a bad review on here saying they didn’t do anything about it, because I am sure the people would get out of their way to sort out your problem.
- Also Known As:
- Quality Inn Dudley
- Quality Hotel Dudley
- The Quality Hotel Dudley United Kingdom
- Official Description (provided by the hotel):
- The hotel's located in the heart of the West Midlands and the Black Country, once the centre of industry in Great Britain and the world. We are just 2 miles from Jct 2 M5 & 4miles from Jct 9 M6 motorways, & have great local public transport links right outside our door.The hotel boasts 72 ensuite bedrooms, a combination of doubles, twins & family bedrooms, all with flat screen TV's, tea&coffee making facilities, trouser press, free high speed Wi-Fi internet access throughout, free car parking, 24hr reception, & a full service restaurant.The hotel is within easy walking distance to great local attractions including Dudley Zoo, The Black Country Museum, and the Dudley Canal and Limestone Mines.Vibrant & exciting Birmingham city centre is less than 20mins away by car; the train station is only 1 mile from our hotel, regular service takes you into Birmingham in 10 mins with having no worries about parking charges either. ... more less
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