When we first entered our room it smelt of stale cigarette smoke. The room had not been cleaned; the carpet was covered with crumbs, there was dust everywhere, the towels were stained, there was dried blood on the loo roll, the toilet had dirty marks and obviously had not seen a loo brush recently. The shower screen was loose and so water ran down on to the floor. The bed sheets were clean but stained with some rather dubious looking marks.
At breakfast, the cereals were out-of-date, some by as much as 10 months! The milk in the little jugs on the tables was off too, though the big general-use jug was fine. The cooked breakfasts were delicious but it was a bit off-putting having seen the out-of-date cereal - it made you wonder how fresh the rest of the food was.
The staff were generally helpful and polite, if a little quiet and withdrawn, but no-one went out of their way to make any kind of special effort. They looked a bit bored to be honest.
We were really disappointed because the building itself is beautiful and could have been stunning with just a bit of care and effort.
- Also Known As:
- Slyne Hotel
- Slyne Hotel Lancaster
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