In the hotel room whilst writing this. Asked the hotel whilst booking if room service was available as I'm 6 months pregnant with a toddler to find that it wasn't after we arrived.
The bathroom has damp, the bed and the carpet are covered in long dark hair (I'm blonde), the furniture is knackered and very old and there is no personality to the room at all. I've stayed in better guest houses in Blackpool/Morecambe for a lot less money.
Aside from the room, the communal areas of the hotel are well kept and quite welcoming, except that all the house plants seem to be dead or dying. This annoys me further as its all just a huge lie.
The only resolution that has been offered up to now is a room change which I don't deem to be acceptable as this offer was made after 19:00. My 23 month old son was by then asleep.
I will be demanding a refund in the morning and would only recommend this hotel if you happened to be away on a drinking weekend with friends and so needed somewhere to doss at the end of the night.
- Official Description (provided by the hotel):
- The Royal Kings Arms stands in the shadow of Lancaster Castle in the heart of Lancaster, one of England's most historical cities. This attractive period hotel offers 55 en suite bedrooms providing guests with modern comforts expected from today's traveller. The Brasserie Restaurant and bar with its delightful Minstrel's Gallery, offers superb cuisine and excellent service, creating the perfect setting for a romantic dinner. If you wish to step out of the historic town of Lancaster, surrounding attractions include the Lake District and Yorkshire Dales, both within half an hour drive from the hotel. ... more less
- Reservation Options:
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- Also Known As:
- Best Western Lancaster