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“Lovely restaurant - would go again!” 5 of 5 stars
Review of The Basement Restaurant

The Basement Restaurant
1 Spencer Street, Leamington Spa CV31 3NE, England
01926 887288
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Price range: $15 - $31
More restaurant details
Restaurant details
Good for: Local cuisine, Special occasions, Dining on a budget
Dining options: Dinner, Reservations, Late Night
Description: Freshly prepared local ingredients enjoyed in a comfortable, relaxed and friendly atmosphere.Leamington's only Jazz / Blues flavoured restaurant.
Monrovia, Montserrado, Liberia
Reviewer
5 reviews 5 reviews
5 restaurant reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Lovely restaurant - would go again!”
5 of 5 stars Reviewed December 27, 2013

Went for Xmas meal there with friends - fantastic food, atmosphere and service. Ended up trying a bit of everyone's food and it was all delicious. Only thing was no sprouts with a Xmas dinner!

  • Visited December 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sean0, Owner at The Basement Restaurant, responded to this review, January 1, 2014
Hello - and Happy New Year !
Thank you for choosing the Basement for your Christmas meal.
I'm pleased that you enjoyed your evening. Nice idea about trying a bit of everyone's meal !
Maybe you will make it back in 2014, you would be very welcome.
p.s. Sorry about the sprouts !
Many thanks
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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98 reviews from our community

Visitor rating
    60
    33
    2
    1
    2
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Dutch first
  • English first
  • Any
English first
Solihull, United Kingdom
Senior Reviewer
9 reviews 9 reviews
4 restaurant reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
“slooooooooow!”
1 of 5 stars Reviewed December 13, 2013

Had my work Christmas dinner here last night. Despite having pre-booked everyone's selection we still waited over an hour for starters. In total we (22 of us) were there for 3 1/2 hours and hardly anyone had a dessert. Apparently another couple of parties had all arrived at the same time. I don't think this is a satisfactory excuse. Its not like it would have been a surprise and if you're a restaurant that can't cope with multiple groups, don't accept the bookings.

The food was rather mixed. Good chowder starter for me (although small) whilst others in the group were decidedly unimpressed with their salads and other starters. The sizes of the main courses were extremely varied.

The Staff was very friendly and polite, but this serves little purpose if there's no food!

I would not recommend eating here. There are plenty of other excellent restaurants in Leamington.

  • Visited December 2013
    • 3 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 3 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sean0, Owner at The Basement Restaurant, responded to this review, December 18, 2013
Hello
first of all, I would like to apologise to you.
We encountered some problems on the occasion of your visit.
We got things very badly wrong right from the beginning of the evening.

However, there are no excuses and it is not acceptable.

We do understand that when people come to the Basement, no matter the size of the party, we must try to ensure that they are given the services they deserve and expect.

I know that you did not receive this.

sincere apologies
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Coventry, United Kingdom
Contributor
17 reviews 17 reviews
13 restaurant reviews
Reviews in 10 cities Reviews in 10 cities
14 helpful votes 14 helpful votes
“quirky little restaurant worth a visit :)”
4 of 5 stars Reviewed December 12, 2013

lovely night out as a group ,nice atmosphere ,food was lovely and very reasonably priced as a set menu only criticism was the portion size was a bit on the small size. good service friendly staff and would definitely eat there again .stairs down to the restaurant were a little steep also ,not sure if there is a disabled access at all so would advise customers to check first before booking if disabled access is needed .

  • Visited November 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 4 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sean0, Owner at The Basement Restaurant, responded to this review, December 18, 2013
Hello
Thank you for visiting the Basement.
Yes - we are a "quirky little restaurant " and I'm pleased that you enjoyed your evening with us.
I'm sorry to read that you thought the portion sizes were on the small side - we quite often are told they are too big !
Disabled access is something we have given a lot of thought to, but because of the nature and size of the building, it is proving to be quite a challenge. I hope we can find a solution to it.
It would be lovely to have you back at the Basement in 2014.
Many thanks
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Coventry, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
“Fantastic Food, Great Service”
5 of 5 stars Reviewed December 12, 2013

Just had our works Christmas meal here. The food was lovely and hot and really good. We were looked after very well by the staff. Would definitely recommend this place and will hopefully be back again soon.

  • Visited December 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sean0, Owner at The Basement Restaurant, responded to this review, December 18, 2013
Hello
Thank you for choosing the Basement Restaurant.
I'm pleased to read that you enjoyed your visit and we hope to see you in 2014.
many thanks
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
shropshire
Top Contributor
72 reviews 72 reviews
32 restaurant reviews
Reviews in 37 cities Reviews in 37 cities
134 helpful votes 134 helpful votes
“Need to go again”
4 of 5 stars Reviewed November 5, 2013

Went to the Basement for the first time with a large party from all over the place only to find a really large party already there from Leamington. Alarm bells rang as we looked at a table of 20 against our 8.......

However it really was fine. The most important thing was that there was no real delay in our food and what was ordered came promptly. The food was quite good and for our party was reasonable in quality and price.

We loved the ambience although with a party of 20 the noise at times was a bit loud. So it's time for another visit with just two of us. Probaly during the week....

  • Visited October 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 4 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sean0, Owner at The Basement Restaurant, responded to this review, November 9, 2013
Thank you for visiting our restaurant and taking the time to write about us.
We understand that sometimes it can be a bit daunting when there is a large party in the restaurant - but hopefully we have created the right atmosphere to encourage people to relax enough that it doesn't really become an issue.
We very much look forward to welcoming you back to the Basement - possibly for a quieter evening !
Many thanks
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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