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“Charming staff, good food but terrible location and poor accommodations” 3 of 5 stars
Review of Mallory Court Hotel

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Mallory Court Hotel
3.0 of 5 Hotel   |   Harbury Lane, Leamington Spa CV33 9QB, England   |  
Hotel amenities
Ranked #3 of 19 Hotels in Leamington Spa
Lot-et-Garonne, France
Top Contributor
343 reviews 343 reviews
199 hotel reviews
Reviews in 135 cities Reviews in 135 cities
365 helpful votes 365 helpful votes
“Charming staff, good food but terrible location and poor accommodations”
3 of 5 stars Reviewed June 29, 2013 via mobile

I stayed here for a couple of nights on business. Check-in was great and actually every member of staff I met was superb and very personable. The main hotel is well appointed and a lovely old building with great views to the rear over rolling Warwickshire countryside. Sadly, I was accommodated in the more recently built 'Knights suite', which is a newer building on driveway. Heaven only knows how they got planning permission to build it as its completely out of synch with the old house. Think 1990's management training centre with B&Q decor, revolting art work and a confusion of styles that don't follow through from the main house in any way. My room was okay and I loved the bed spread but this isn't of the standard of any other Relais & Chateau property. The bathroom was tiny, there was no trouser press, the furniture was cheap and worst of all the windows overlook a very, very busy road with cars and trucks driving at speed day and night. This 'country house' is noiser than most city centre hotels in which I stay!

The food and drinks were good in the main restaurant but by no means exceptional or memorable and the Bistro ok but very cold and uninviting.

I would try this place again but only if a room was available in the main house overlooking the gardens to the rear.

  • Stayed June 2013
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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318 reviews from our community

Traveler rating
    199
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (87)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
London
Top Contributor
93 reviews 93 reviews
33 hotel reviews
Reviews in 20 cities Reviews in 20 cities
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed June 29, 2013

Set in delightful grounds this is a lovely (I think mock) period house. Service is of a high standard and the rooms well appointed, with good quality fittings if a little dated in the bedroom. The bathroom had a good deep tub and a wonderful full crown rain shower.

It is very much a leisure venue with a telephone system that would probably make a good contribution to the British Telecom museum, if they need an example of the beige handsets that were standard supply in the mid-eighties. Plug sockets are all at floor level so your digital devices are probably going to go there too if they need charging, unless you have long cables.

The food we had was of high quality although, disappointingly for a venue that makes much of its gastronomic capabilities, they were unable to offer any hot snacks at 5pm in the afternoon. Rather Broken Britain/1970s. Also there is also a very 19th Century dress code in main dining room which really has no place in the modern cosmopolitan country that the UK needs to be if we are to compete on the global stage.

Given the intense competition in the country house hotel market there are many other venues within a short distance which would deliver a better all round experience. Nothing that a modest upgrade and introducing a more contemporary management team could not resolve. The key ingredients are here to make this somewhere quite special. It is only inhibited by the current management's obvious lack of vision.

  • Stayed June 2013, traveled with friends
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
North York Moors National Park, United Kingdom
Senior Contributor
29 reviews 29 reviews
7 hotel reviews
Reviews in 20 cities Reviews in 20 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed June 28, 2013

Booked as a stop over going further south, little hassled due to Friday traffic getting there so not long enough getting changed before our dinner booking. We ordered a drink from the bar and set outside on the terrace whilst reviewing the menu and it was a delightful space and great evening (could have done with time to at least finish the drink before we were taken through for dinner though) the food was absolutely delicious, although wish I had gone for the soufflé pudding.... and breakfast the next morning was scrummy. The hotel staff were very pleasant and helpful (a little less helpful once sitting down to dinner before the dining room filled up would have been better) our room was very spacious as was the bathroom, the room overlooked the rear garden and could not fault the comfortable bed and room facilities. Its always good to find a hotel that is not a national chain that lives up to your expectations a very comfortable hotel with good food and helpful staff... would have no problem recommending this hotel although I do note that some other reviewers have said it can be noisy from traffic if on the front side of the hotel, we did not experience this at the back. Gardens were lovely to stroll around and would have absolutely loved it if the old garden swimming pool was in working order.

Room Tip: We were on first floor and facing the rear of the hotel over the garden, it was a bit noisy earlier...
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  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Cambridge, United Kingdom
Senior Contributor
46 reviews 46 reviews
18 hotel reviews
Reviews in 33 cities Reviews in 33 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed June 28, 2013

We have been using this hotel for business meetings for several years now, not staying but using the rooms and having lunch and I can say that standards are very good again after a slight blip a few years ago. A beautiful old building, a pleasant welcome and courteous staff all make this a place we keep coming back to. The standard of the food in the restaurant was extremely good and being a warm day we had lunch on the terrace (until the rain started!). There are plenty of rooms to relax in after lunch (oh, and continue the meeting!) and really couldn't find anything to fault.

  • Stayed June 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Carmarthen
Contributor
13 reviews 13 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed June 24, 2013

I have stayed at this hotel a number of times previously, but on this occasion I find myself at 1:30 in the morning writing a review as its impossible to sleep due to the background noise from the hotel boiler, which is akin to being on a cross channel ferry! If they try to book you into either room 1 or 2 in the Knights Suite, insist on being moved or bring ear pads with you!
I am a seasoned traveller, who doesn't normally find much to complain about, but on this occasion I want others to beware!

Room Tip: Don't accept room 1 or 2 in the Knights Suite!!
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  • Stayed June 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
4 of 5 stars Reviewed June 20, 2013 via mobile

Stayed here for a nights break, we had valet parking but just parked up ourselves and went into the reception, we had our bag carried to our room and introduction in our room on the hotel, we were then brought tea and cookies to our room (complimentary with our booking). The room was decorated in old fashion lovely decor and the bed was very very comfy. The bathroom was nice and the shower especially nice. We had breakfast brought up to bed the next morning and the breakfast was lovely, couldn't fault it. The brasserie food was a bit to over flavoured with weird things that I normally wouldn't eat but that's just my opinion.
Overall it was a lovely stay and would recommend to anyone staying here pay the extra to stay in the main house rather than the new build as the main house is decorated in a old fashion stylish theme. Very nice place overall.

  • Stayed June 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reading, United Kingdom
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed June 16, 2013

Attended a business meeting here last week. This is not your faceless hotel chain. Every member of staff could not do enough to make sure our visit was memorable. The rooms in the Knight suite were nice, well equipped and clean. Bathroom small and functional with bath and over bath shower. Molten Brown toiletries and robes were appreciated. The grounds are lovely. However it was the food that made this hotel special. Both the lunch and the evening meal were excellent. Freshly prepared, well presented and very tasty.

Room Tip: My room was 4 Knights suite was quite close to the road. Quiet during the night but got noisier by 7...
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  • Stayed June 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Mallory Court Hotel

Address: Harbury Lane, Leamington Spa CV33 9QB, England
Location: United Kingdom > England > Warwickshire > Leamington Spa
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
#2 Business Hotel in Leamington Spa
#2 Romantic Hotel in Leamington Spa
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Mallory Court Hotel 3*
Number of rooms: 31
Official Description (provided by the hotel):
Mallory Court is a breathtakingly beautiful country house hotel and award-winning restaurant set in 10 acres of landscaped grounds in the heart of England, perfectly situated for business or pleasure. Boasting 31 stunning bedrooms with luxurious furnishings, award-winning fine dining, separate 2AA Rosette Brasserie, state-of-the-art function suite and a civil ceremonies license, Mallory is Warwickshire’s most prestigious hotel. ... more   less 
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Also Known As:
Mallory Court Bishops Tachbrook

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