I have just finished my second business/group meeting at this hotel. In 2010 we found the food service appalling. There is a pre-booking service for all the meals, but when we went for it, they'd just started cooking it. 90 mins late and wrecked the conference.
Surprise surprise exactly the same happened at this one.
Never ever go there. Their restaurant management is appalling.
We did get a partial refund, but the whole experience was spoiled. Again. They obviously care nothing about complaints, and regard a partial refund as simply a "go away" routine, with no intention of improving anything.
Awful. A disgrace to the Best Western reputation.
The whole group shared this opinion.
- Also Known As:
- Best Western Leamington Spa
- Leamington Spa Best Western
- Official Description (provided by the hotel):
- Relax in Royal Leamington Spa! BEST WESTERN Falstaff Hotel is near the fashionable town of Royal Leamington Spa, with its Georgian and Victorian architecture, tree-lined avenues, squares and glorious gardens. The perfect place to while away a peaceful afternoon! Created in the early 1920s from three Victorian mansions, the hotel has lost none of its character over the years. In fact, its more appealing than ever, with parkland, riverside walks and other beautiful towns and cities to enjoy before returning to the friendly, welcoming atmosphere at the hotel .Warwick Castle and Stratford-upon-Avon are both within easy reach, with something for everyone to enjoy from shopping to Shakespeare!Welcome to Leamington Spa.You name it, were near it! From clay pigeon shooting and paint balling at the local activity centre to art galleries and National Trust properties, there's plenty to see and do when you stay at this wonderful Warwickshire hotel!Landmarks and getting around3 miles from Warwick & Warwick Castle1 mile from Royal Pump Rooms Jephson Gardens10 miles from Gaydon Motor Museum & Activity Centre7 miles from Charlecote Park (National Trust)1 mile from The Assembly, Leamington Spa.BEST WESTERN Falstaff Hotel at a glance.Well located and well-equipped, our hotel is well worth a visit!63 hotel rooms2 bars.Free WiFi.1 restaurant.7 Meeting and conference facilities. ... more less
- Reservation Options:
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