I stayed here with my husband last week, and was initially very happily surprised at what a beautiful building it was when we drove up. The gardens are lovely and our room was absolutely huge, with a lovely big modern bathroom, and views that overlooked the garden.
We received impeccable service from a lovely waitress over dinner (we were the only people in the restaurant, which was a bit odd, but meant we got one-to-one service!)- the presentation of the food was beautiful, but I wasn't actually very impressed with the standard of the food at all.
However, our experience of our breakfast was completley different. We got breakfast for free as part of the package,but boy did you know about it. We had the rudest, grumpiest, surliest waitress known to man- she didn't utter a word to us, and literally threw my husband's plate down onto the table- it was such a contrast to the night before. Again, the quality of the food was also questionable- very rubbery scrambled eggs, cold toast etc.
All in all this appears to be a hotel that's very much catered for and set up as a wedding venue, rather than a fully functioning hotel. They hold about 2 weddings a day here, and then it seems they try and make some money on the side by putting other guests up in the empty rooms. The grounds are beautiful, but the food and customer service needs a little more work.
- Also Known As:
- Bartle Hall Country Hotel
- Official Description (provided by the hotel):
- Family owned and run, Bartle Hall welcomes its guests warmly and you cannot fail to feel the immediate comforts of the elegantly furnished surroundings. Ideally situated between both its neighbouring towns of Preston and Blackpool. With just a short drive into the Lake District it is located within easy access of the M6/M55 motorways.Elegantly set in beautiful gardens in the Lancashire countryside. Relax and enjoy a drink in our impressive lounge bar overlooking the garden where the tranquil atmosphere takes you away from the pressures of everyday life. ... more less
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