Booked family room for 1 night approx 1 week before arrival. On getting out of lift on 3rd floor, obvious smell of smoking. room allocated had severe smell of smoke. Returned to reception to be informed half of 3rd floor rooms are delegated smoking rooms (apparently Ibis policy?). Asked why was delegated smoking room when never requested (family room only request made) was told that was reason we got it at £47 rate? Tariff behind receptionist head stating ALL rooms £47 (receptionist admitted this was case on further questioning). Offered optional room on 3rd floor (supposedly non-smoking), on inspection room ISQ re: smell with ash deposits on window sill. Asked for alternative rooms/hotels and basically given couple of names to try.
- Official Description (provided by the hotel):
- The Ibis Preston North hotel is located in the heart of the north west district of the city, 5 km from the city centre and its shops, bars and restaurants and is also within easy reach of the Lake District and Manchester. Book one of our 82 rooms and make the most of our hotel amenities, a restaurant, bar serving light meals and snacks 24 hours 7 days, free private outdoor parking and two meeting rooms for conferences and seminars. Business guests will appreciate use of our wireless Internet access. ... more less
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- Also Known As:
- Ibis Preston North Hotel Preston
- Accor Preston North