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“value as usual” 4 of 5 stars
Review of Premier Inn Solihull South M42

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Premier Inn Solihull South M42
Stratford Road | Shirley, Solihull B90 4EP, England (Formerly Premier Inn Solihull - Shirley)   |  
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Ranked #4 of 24 Hotels in Solihull
Certificate of Excellence 2014
filey north yorkshire
Contributor
14 reviews 14 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
16 helpful votes 16 helpful votes
“value as usual”
4 of 5 stars Reviewed June 24, 2013

I have not ever stayed at a bad premier, this is one of the best ,good location ,just off the m42,rooms very clean and comfortable, staff great , restaurant and bar very reasonable prices and a good varied menu.

  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SolihullSouthM42, Manager at Premier Inn Solihull South M42, responded to this review, October 16, 2013
Thank you for your lovely comments regarding your recent stay at Premier Inn. The team and myself are delighted to hear we could make your time here so enjoyable.

We look forward to welcoming you back to Solihull South in the future,

Regards,
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159 reviews from our community

Traveler rating
    79
    62
    12
    5
    1
See reviews for
51
40
8
38
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • French first
  • Any
English first
Yorkshire
Senior Contributor
40 reviews 40 reviews
13 hotel reviews
Reviews in 24 cities Reviews in 24 cities
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed June 20, 2013

This was our first visit to a Premier Inn hotel and was a much better experience than some of the other budget hotel chains. The staff on reception were really friendly, helpful and the check-in process was nice and smooth.
Our family room on the ground floor was massive which was great, the room and bathroom were both really well maintained, very clean. The bed was lovely and comfortable and the TV was one of the best I've had in any hotel no matter what the price.
One minor criticism was that it was not possible to reduce the temperature of the room via the controls and it did get quite warm on the night but for the price we paid it was excellent value for money especially as the following evening we stayed in a different hotel at £100 more per night and on a par with the experience at the Premier Inn.

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Solihull S, Guest Relations Manager at Premier Inn Solihull South M42, responded to this review, June 22, 2013
Dear Guest,

Thank you for your wonderful review of your recent stay with us.

Our team pride ourselves in delivering clean and comfortable rooms and providing a World Class service, so reviews like yours are always a pleasure to read.

With regards to your heating system, we will now investigate this with our maintanance team to prevent similar incidents occurring to future guests.

We do hope that your first stay with us will not be your last and hope to see you again in the future.
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Leeds, United Kingdom
Top Contributor
237 reviews 237 reviews
63 hotel reviews
Reviews in 114 cities Reviews in 114 cities
249 helpful votes 249 helpful votes
4 of 5 stars Reviewed June 17, 2013

Stayed for two nights while attending the Good Food Show at the NEC. Good location for the NEC. The room was clean and comfortable. As ever the staff were very good. We had dinner on the first night in the Plough, the attached restaurant. It was very busy, and the service less attentive as a result, but apart from the Steak which came well done instead of medium rare, the food was good. The next night we went to the Spice Club in Solihull ( see separate review). Breakfast on both mornings was very good, freshly cooked with friendly service.
We would probably stay again if visiting the NEC

  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Solihull S, Guest Relations Manager at Premier Inn Solihull South M42, responded to this review, June 19, 2013
Dear Guest,

Thank you for taking the time to review your recent stay with us.

We are pleased that you had such a good stay. We do pride ourselves on our rooms, so to read your comments meant so much. Your comments regarding the restaurant have been shared and we are grateful for all feedback given as this helps us in our aim to provide a top quality service to each and every guest.

We do hope that on your next visit to the NEC, you decide to stay with us.
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South East England
Top Contributor
53 reviews 53 reviews
10 hotel reviews
Reviews in 36 cities Reviews in 36 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed June 16, 2013

This Premier Inn has recently been refurbished and so the high standard you come to expect from this chain is definitely delivered here. The room was very quiet, had all the basics and also a large flat screen television. We were going to an exhibition at the NEC and we found this to be the nearest Premier Inn with a reasonable rate - only fifteen minutes drive away

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Solihull S, Guest Relations Manager at Premier Inn Solihull South M42, responded to this review, June 19, 2013
Dear guest,

Thank you for taking the time out to review your recent stay with us and scoring us an amazing 5 stars!

We're so please that you enjoyed your stay with us. Your lovely comments have been shared to the entire team who would all like to say a big thank you! Reviews like yours are the ones that keep us motivated in our aim to provide World Class service to each of our guests.

We do hope you will stay with us and look forward to your return.
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Roughton, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 24, 2013

Another visit to yet another Premier Inn. They never disapoint and this one was no exception. Welcoming staff, comfortable, clean and quiet room. The food at the Beefeater attached was excellent and again warm welcoming staff. We do a lot of visits to family around the country and always try and staff in a premier inn, we will definitely be back to this one.

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Solihull S, Guest Relations Manager at Premier Inn Solihull South M42, responded to this review, May 28, 2013
Dear Guest,

Thank you so much for this wonderful review of your recent stay with us.

We are so pleased to find out how much you enjoyed your stay with us and your kind comments about our team have been shared amongst us all.

We do hope that we will be seeing you again and hope you had a lovely bank holiday!
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Aldershot
1 review
5 of 5 stars Reviewed May 14, 2013

Very nice premier inn to stay at , very quiet ,very clean and looks brand new in there . Can't fault staying there and the food was excellent in the pub joined to the premier inn also that was faultless and would stay there again no doubt .

  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with premierinn.com

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Solihull S, Guest Relations Manager at Premier Inn Solihull South M42, responded to this review, May 16, 2013
Dear Guest,

Thank you for taking the time to review your recent stay with us.

We are overwhelmed by your kind words and the entire team would like to say a big thank you! Feedback like yours helps us in our journey to provide a World Class service to each and every guest.

We do hope that you will stay with us again and look forward to your return.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bournemouth, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 of 5 stars Reviewed May 7, 2013

My wife and I lived in the area for many years and know the hotel & restaurant well. Since moving from the area 11 years ago we have stayed there many time. The standard is always excellent the rooms always being clean & comfortable whilst the staff are always helpful & welcoming.

Room Tip: Rooms at the rear are quieter as the main A34 can be very busy at times & although well away fro...
See more room tips
  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Solihull S, Guest Relations Manager at Premier Inn Solihull South M42, responded to this review, May 16, 2013
Dear Guest,

Thank you for taking the time to review your recent stay with us.

We are pleased to read that you enjoyed your stay here and would like to inform you that all your kind words have been shared amongst the team. Feedback like this helps us grow as a team and helps us in our quest to provide a top service to all our guests.

We do hope that we will see you again should you be in the area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Premier Inn Solihull South M42

Address: Stratford Road | Shirley, Solihull B90 4EP, England (Formerly Premier Inn Solihull - Shirley)
Phone Number:
Location: United Kingdom > England > West Midlands > Solihull
Amenities:
Free Parking Wheelchair access
Hotel Style:
#4 Family Hotel in Solihull
#8 Business Hotel in Solihull
Price Range (Based on Average Rates): $
Number of rooms: 51
Reservation Options:
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Also Known As:
Premier Inn Solihull (Shirley) Hotel Solihull

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