Staying in a hotel with young children whilst visiting elderly relatives is always a fraught time. We used to stay at the Travelodge Redditch. However, staff indifference and the severe pruning of basic facilities (such as towel rail, hair dryer, third teabag etc.) caused me to look elsewhere. The Premier is a bit more expensive but worth every penny to my mind.
The children get colouring books and bag on arrival from ultra-friendly staff who genuiuely seem to care about your stay. The bar and restaurant are part of the same company (Whitbread) rather than having been sold off and no longer connected. This is a big plus. Meals are good, especially the breakfasts - free for children.
We had a noisy night due to some inconsiderate guests partying at 2am in the morning. However, our complaint was met by a full accommodation refund. As a result of this generosity. I have stayed in three Premier Inns since and am now a convert.
- Also Known As:
- Premier Inn Solihull (Hockley Heath) Hotel Solihull
- Premier Inn Solihull (Hockley Heath) Hotel
- Premier Inn Solihull
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