My husband and I stayed here for one night before a business meeting.We had travelled from South Yorkshire, and after a 4 hour hour drive we arrived, entered the reception to be greeted with the words, "give me a couple of minutes" without even an upward glance in our direction, we waited for 5 minutes while the receptionist, Neil did his totting up, eventually we were allocated room 20...an 'executive ' room(do not accept this room) to access we had to walk out of the hotel down a path and enter through some side doors, down some steps through two corridors and then we arrived in a 'bugs paradise'
we had no view only of an incline and the french doors were covered in condensation and all sorts of flies, ladybirds, flying ants and midges not what we had hoped for.
We didn't get the bath robes,either, only a heated towel rail'on a timer' that didn't function.
we didn't eat at night in the restaurant as a coach party of about 80 landed, and so we cut our losses and went out and found a M&S simply food, Im glad we did as breakfast was a DISASTER...the hot food was totally inedible and had been there for goodness knows how long, (bacon & sausages were COOKING on the warming plates!")
little or no staff on hand to take coffee orders and those who were didn't care less.
staffing is obviously an issue here, as a memo meant for staff was left for all to see at the desk in restaurant reception, asking for shift cover.
Staff seem to run this hotel for themselves not their clients.
- Official Description (provided by the hotel):
- This Victorian manor house benefits from Leisure facilities and 18 hole Golf Course. Just 5 minutes from the M5.Tewkesbury Park Hotel’s Leisure club features a sauna, steam room, in door pool, gym, 2 squash courts and 2 tennis courts. Treatments and massages are available via the Buddha Rooms.In 176 acres of parkland, Tewkesbury Park Hotel, Golf and Country Club has a golf bar with views of the Malvern Hills. Hotel Rooms: 82 ... more less
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- Also Known As:
- Brook Tewkesbury Park Hotel, Golf & Country Club Hotel Tewkesbury
- Brook Tewkesbury Park Hotel, Golf And Country Club
- Tewkesbury Park Hotel And Country
- Country Club Tewkesbury
- Hotel Park Tewkesbury
- Tewkesbury Park Golf