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“Very Nice Stay” 4 of 5 stars
Review of Hilton Puckrup Hall, Tewkesbury

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Hilton Puckrup Hall, Tewkesbury
4.0 of 5 Hotel   |   Puckrup, Tewkesbury GL20 6EL, England   |  
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Ranked #5 of 7 Hotels in Tewkesbury
Certificate of Excellence 2014
Mason City, Iowa
Top Contributor
112 reviews 112 reviews
70 hotel reviews
Reviews in 61 cities Reviews in 61 cities
139 helpful votes 139 helpful votes
“Very Nice Stay”
4 of 5 stars Reviewed May 27, 2012

My wife and I are touring England. We are staying at both Marriott and Hilton properties. I am a Platinum Marriott Elite member, and my wife is a Gold Hilton Hhonors member. This will be a good comparison of the two programs. Our first stop was at the Swindon Marriott, followed by the Hilton in Tewkesbury. The Hilton Tewkesbury welcomed us with an upgraded room. One note, there is no air conditioning in the rooms. Though this wasn't a problem for our stay, the hot weather lately might prove to get a bit warm in the rooms if it continues. The room was nicely furnished. The bed wasn't as comfortable as the Marriott's; however, the welcome for the Gold Hhonors was much better than for the Marriott Platinum. We had a basket with chocolates, two waters, apples, and vouchers for two drinks delivered each day to our room. The Marriott did none of this for us...so much for Platinum Elite! The workout facilities were adequate at the hotel. I'd give that a toss up between the Marriott and Hilton. The breakfast was very sumptuous and the service superb. I'd definitely give the nod to Hilton on this matter. The bathroom was definitely better at the Hilton. It was larger and more up to date. The bathroom amenities were better at the Hilton as well. All in all, I'd give this Hilton a thumbs up over the Marriott. Next stop will be the Marriott Chepstow, Wales. Hilton, you did a nice job here...Hilton has the edge so far!

Room Tip: Upgraded rooms definitely worth it. There are several with balconies...Definitely a good choice to...
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  • Stayed May 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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958 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (215)
Date | Rating
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  • French first
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English first
Watford, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 23, 2012

I stayed this weekend at the Hilton in Tewksbury, a quick get away from the busy south! What a treat, great service, great meal and awesome service! Nice Spa facilities to get spoiled in.Would definitely recommend, the location is stunning, worthy of many visits more!

Room Tip: Great views of the golf course
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  • Stayed May 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gloucester, United Kingdom
1 review
2 of 5 stars Reviewed May 21, 2012

My family stayed at Puckrup Hall over the weekend to celebrate a family birthday. The reataurant was booked for 8pm, we finally had our first course at 9pm and finished our meal at about 10-20pm, we did not bother with a desert, we would have still been there at midnight! One of our guests requested a special dietry requirement due to a medical condition, this was ignored by the waiter and/or the kitchen staff, making the largest proportion of the his meal unedible.

A bar snack ordered earlier in the day took an unacceptably long time to be served and even then the order of one guest was not served until the others had finished the snack.

This is unacceptably slow service in a hotel that I feel is trading too heavily on the Hilton brand name.

The main reception area on Sunday morning resembled a Car Boot sale, and being pestered for donations when leaving or entering was unacceptable for a hotel boasting of high standards.

Room Tip: For better value and service there are better hotels in Tewkesbury to choose from.
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  • Stayed May 2012, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Stoke-on-Trent
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 20, 2012

We recently stayed at the hotel for a long weekend and thoroughly enjoyed our stay. We booked a Romantic package which was very reasonably priced. The room was very clean and comfortable and cleaned daily with toiletries and refreshments topped up. We ate in the restaurant and could not fault the food in any way. The waiters were attentive and did not make you feel as if you had to rush your meal. Although the chocolates and bubbly were not in our room on arrival, they did arrive in our room at the time stated by the receptionist. We found all the staff polite and friendly. The only downside was a loss of power on the Saturday night but this did not affect our enjoyment at all, as we were about to go to bed anyway. We would definitely return and are thinking of spending Christmas here.

  • Stayed May 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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durham
Senior Contributor
26 reviews 26 reviews
17 hotel reviews
Reviews in 20 cities Reviews in 20 cities
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed May 16, 2012

I two can not understand the negative reviews, Puckrup hall hilton is a very nice hotel in a lovely setting.
I travelled as part of a coach party from our local flower club, we were visiting the great malvern flower show, the hilton was chosen for its handy position to the show ground.
We do have a club outing every year, but I have to say at no time were we made to feel,like second class as citizens being part as a coach party, All the staff were wonderful, nothing was too much trouble. The food at breakfast and dinner was wonderful,and that was the view of the 36 people that were in the party.
The rooms were very clean and most comfortable,in fact we could not fault the whole weekend,so keep up the good work,we would love to return.
Many thanks to all the staff at the Hilton Puckrup Hall.

  • Stayed May 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 15, 2012 via mobile

I came to Hilton Puckrup on an Escape Spa Day with some friends and had a fantastic day. Treatments and staff were amazing, we felt very spoilt. We have spa days before, but have never had such a personal service.Hotel is nice, although lunch quite pricey, but will definitely be back.

  • Stayed February 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Southampton, United Kingdom
Top Contributor
63 reviews 63 reviews
19 hotel reviews
Reviews in 31 cities Reviews in 31 cities
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed May 14, 2012

This hilton is situated near a village called Twyning with two very good village pubs within a mile of the hilton. The hilton itself is set in pleasant grounds with a great golf course on the doorstep. With the usual well being pool, spa and fitness centre this has everything. A welcoming bar and separte restaurant which were very relaxing. Breakfast was pricey
so gave that a miss and took a lovely drive to Tewekesbury then onto Broadway in the Cotswolds about half an hour away, Cheltenham not much further.

Room Tip: When booking a room ask for a room facing the golf course. If like us we were using up hilton points...
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  • Stayed May 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Puckrup Hall, Tewkesbury

Address: Puckrup, Tewkesbury GL20 6EL, England
Phone Number:
Location: United Kingdom > England > Cotswolds > Tewkesbury
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 7 Hotels in Tewkesbury
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Puckrup Hall, Tewkesbury 4*
Number of rooms: 112
Official Description (provided by the hotel):
Enjoy a relaxing retreat to the Hilton Puckrup Hall, Tewkesbury hotel on the edge of the Cotswolds. Located just 50 minutes from Birmingham and Bristol, the hotel is set amongst 140 acres of private parkland and boasts a championship 18-hole golf course - perfect for golfing weekends. Host a conference event or a beautiful wedding amidst picturesque surroundings. Take advantage of the hotel's extensive grounds, catering for up to 200 guests and ideal for outdoor teambuilding activities. Celebrate a special occasion in the ballroom, discuss business in one of the 15 meeting rooms and stay connected with Wi-Fi in public areas. Choose from a full range of treatments at The Escape Spa.. Swim laps in the indoor pool or simply relax in the sauna, whirlpool or steam room. Keep fit at the LivingWell Health Club featuring cardiovascular and strength training equipment. Refresh with a cold drink in the Terrace Bar and relax in a comfortable arm chair or enjoy some fresh country air while savouring a snack at the outdoor golf terrace. Take in views of the golf course while sampling traditional English and internationally inspired cuisine cooked to perfection by the talented chefs at Balharries restaurant. Unwind in a comfortable guest room with a 32-inch plasma TV, on-demand movies and room service. ... more   less 
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Also Known As:
Hilton Puckrup Hall, Tewkesbury Hotel Tewkesbury
Hilton Tewkesbury
Tewkesbury Hilton

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