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“Lack of customer service” 2 of 5 stars
Review of 1471 Ltd

1471 Ltd
101 Church Street, Tewkesbury GL20 5AB, England
+44 1684 291471
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Ranked #13 of 62 Restaurants in Tewkesbury
Cuisines: Delicatessen
Dining options: Breakfast/Brunch
Restaurant details
Dining options: Breakfast/Brunch
Cheltenham, United Kingdom
Reviewer
3 reviews 3 reviews
3 restaurant reviews
4 helpful votes 4 helpful votes
“Lack of customer service”
2 of 5 stars Reviewed May 6, 2013

I have used this deli a few times, and each time I have received less than impressive customer service, they really do need to be a bit friendlier. It's an expensive place to shop to be treated like you are interupting the conversation between staff. It has now put me off shopping here. Quality service is just as important as quality produce. I needed expert advice about some cheeses last time I was in, but in the end I didn't ask a thing, as it was obvious I was not going to be acknowledged, very poor compared to other friendly and welcoming shops in the area.

  • Visited April 2013
    • 2 of 5 stars Value
    • 1 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 3 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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60 reviews from our community

Visitor rating
    42
    14
    2
    1
    1
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Bracknell, United Kingdom
Senior Contributor
47 reviews 47 reviews
13 restaurant reviews
Reviews in 27 cities Reviews in 27 cities
25 helpful votes 25 helpful votes
“Vegatarian Patte - heaven”
4 of 5 stars Reviewed April 29, 2013

The staff really knew their stuff. The recommendation of the vegatarian patte and the cheese was first rate. We ate them as part of our carpet picnic in the hotel.

  • Visited April 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Reviewer
4 reviews 4 reviews
4 restaurant reviews
1 helpful vote 1 helpful vote
“Don't miss this!”
5 of 5 stars Reviewed April 9, 2013

Lovely array of food and fabulous service - try the coffee and Tewkesbury Mustard.... actually try all of it!

Visited March 2013
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Stourbridge, United Kingdom
Contributor
16 reviews 16 reviews
15 restaurant reviews
Reviews in 11 cities Reviews in 11 cities
7 helpful votes 7 helpful votes
“A great find in Tewkesbury”
4 of 5 stars Reviewed March 21, 2013

Visited this deli for the first time yesterday, to my great delight. There are broad varieties of excellent quality cheeses, cured meats, cakes and tarts on offer. A welcome point is that many of the less common types of cheese and meat are available to sample on sandwiches which are extremely well-priced (around £2 - £3.50 as of March '13); guests can sit at one of the few tables inside - which really helps to give a refreshingly European, as opposed to strictly British, feel.

The owners are friendly and approachable - and importantly, passionate about the food they offer.

My only slight disappointments were that I felt the bread the sandwiches were served with was a poor choice - ciabatta or similar would have suited far better, and the fillings could have been slightly more generous. However, as already mentioned, the prices are very reasonable indeed and I would wholeheartedly recommend.

  • Visited March 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 4 of 5 stars Food
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Birmingham
Senior Contributor
26 reviews 26 reviews
17 restaurant reviews
Reviews in 16 cities Reviews in 16 cities
11 helpful votes 11 helpful votes
“Brilliant!”
5 of 5 stars Reviewed March 9, 2013

This shop is so wonderful we spent over £30 on cheese! It has a great selection and very knowledgeable staff. It's a very small shop so difficult to manoeuvre if busy but well worth persevering. We'll definitely be back next time we're in Tewkesbury

Visited October 2012
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