I stayed in this hotel on a business trip. The hotel itself is fairly pleasant although it is located next to Walsall football club. The rooms are clean and modern but are definitely more appropriate for a 1 night business stay rather than a weekend break hotel. The service in the restaurant however was terrible. We had to wait 15 minutes even to be given a menu (which is fairly limited with few healthy options), then when we ordered we were told it would be a half hour wait so we ordered some starters to keep us going.... they arrived about 50 minutes later. The main course arrived 1 hour after we had ordered - 1 meal arrived then we had to wait another 5-10 minutes for the other two meals. Despite having ordered the same meal from the menu (chicken tikka) 1 of the meals had a completely different colour sauce to the other! We ordered some more drinks during the meal and they took 20 minutes to come. Eventually the manager came over and apologised for the delay and offered us a free drink. Having read some of the other reviews it would seem that we were not the only people to experience the appaulingly slow service. I would not recommend eating in this hotel, find somewhere with a better menu and faster service!
- Also Known As:
- Park Inn Walsall
- Ramada Walsall
- Walsall Ramada
- Ramada Encore Birmingham Walsall West Midlands
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