Visiting a nearby place so just needed a one night stay with something standard, however, upon arrival my booking wasn't on their systems because it had newly been taken over.. obviously I was annoyed at this as I had booked 2 months in advance and already paid. The member of staff at reception asked me to find my original booking confirmation in my emails and forward it to their email address, this took time and I was eager to rest after being on the motorway for 4 hours. Eventually we passed this stage and we were given a room. Also, I don't feel that £10 was a reasonable price to pay for parking, the car park didn't seem to be very secure! After getting to our room and being there for a little while before going out, we had a knock at the door from a manager who said that her list said the room was unoccupied, total lack of communication! Putting these problems aside the room was very nice and the cleanliness was at a high standard. Although I didn't feel the staff were to a high standard of professionalism, they were very knowledgeable about the surrounding areas
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- Also Known As:
- Park Inn Watford Hotel Watford
- Watford Park Inn