We have just come back after booking this place for a family wedding. We had a superior room, which was very small and basic, furniture looked old and worn, could do with a revamp. They also made various mess ups with the bookings of some of the rooms. The standard of cleaning could also be improved in the rooms. The breakfast I have to say was good, except one of our guests had a hash brown that was still frozen! Food at the wedding was ok, but unfortunately a bit cold, think they needed to organise their staff a bit better to have served it out quicker. And two desserts had to be sent back as they had flies in them! Other than that it was ok. Think the place needs a bit of staff training and perhaps a bit more care and attention to detail. Also very expensive for what you get!
- Official Description (provided by the hotel):
- Once at Oakwood House enjoy going back in time and experience the history and architecture of the house. Each of our 40 modern rooms have a private en-suite facility with a flat screen television and beverage making amenities, so your comfort and relaxation are guaranteed. ... more less
- Reservation Options:
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- Also Known As:
- Oakwood House Hotel Maidstone, Kent