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“Acceptable stay” 3 of 5 stars
Review of Premier Inn Maidstone - Sandling

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Premier Inn Maidstone - Sandling
Allington Lock | Sandling, Maidstone ME14 3AS, England   |  
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Rooms from £63
Ranked #3 of 15 Hotels in Maidstone
Certificate of Excellence 2014
Waterloo, Belgium
Top Contributor
71 reviews 71 reviews
21 hotel reviews
Reviews in 37 cities Reviews in 37 cities
32 helpful votes 32 helpful votes
“Acceptable stay”
3 of 5 stars Reviewed November 3, 2013 via mobile

The bed was comfortable and room clean.....the staff friendly and helpful. The hotel has no frills but is perfectly acceptable for a short stay. The only downside is the Beefeater Restaurant which is next to the hotel and provides breakfast. I can only describe the food and experience as awful......it was a shame as it spoiled the stay

Stayed November 2013, traveled with family
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204 reviews from our community

Traveler rating
    111
    70
    10
    9
    4
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Italian first
  • Any
English first
birmingham
Top Contributor
379 reviews 379 reviews
129 hotel reviews
Reviews in 155 cities Reviews in 155 cities
245 helpful votes 245 helpful votes
4 of 5 stars Reviewed October 26, 2013

nice hotel I stopped here for one night, the staff are all friendly and helpful
breakfast was great

big carp park so no worries there

the room was spotlessly clean and had all mod cons
I would stay again

  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Knutsford, United Kingdom
Top Contributor
87 reviews 87 reviews
59 hotel reviews
Reviews in 60 cities Reviews in 60 cities
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed October 24, 2013

Location wise, this hotel is just off the motorway so ideal for a stopover en route to the channel etc. Parking is easy. The rooms are standard Premier Inn, clean, comfortable - adequate for one night. Tea/Coffee provided. Traffic noise isn't too much of an issue but our room suffered from the floodlights outside which run the length of the building and the curtains do not block it out. In effect every other room must have this problem due to the placing of the lights. The mean-ness of the 30 mins only free WiFi was a bit disappointing too.

There is an adjacent Beefeater Pub for meals and breakfast. This was quite busy but service was reasonably brisk. Portions were huge to excessive but I guess that's what the mostly local clients want! Breakfast is a buffet with hot food to order. The coffee comes from an urn - a bit disappointing for a Costa outlet.

Overall, however, this is a reasonably priced stopover and in fine weather the riverside location would make the terrace an attractive option.

  • Stayed October 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Harlow, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed October 17, 2013

we spent a short stay here but the staff have excellent skills to make your stay as comfortable as possible the bedroom is very nice for the price you pay is clean comfortable and warm.....the restaurant is separate from the hotel....but.... the breakfast caters for most things and the food in the restaurant at lunchtime is reasonable but can get very busy so be patient as you might have to wait..(which tells you its popular) with locals as well as the hotel customers..it sits on the river which has a lovely outlook ...we would go here again

  • Stayed October 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with premierinn.com

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Senior Contributor
26 reviews 26 reviews
Reviews in 9 cities Reviews in 9 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed October 15, 2013

We decided to opt for the premier inn over other budget hotels and we're so glad we did!
I received a confirmation call a few days before and asked if we needed a table reservation during our stay. We were greeted by the nicest hotel receptionist we've seen in a long while! Unfortunately I didn't catch her name but she was so smiley, chatty and although she was clearly hitting all her points needed (maybe we picked up on it as we used to work in hotels) she was very relaxed and welcoming.
The room was exceptionally clean- particularly the bathroom. I had no problems jumping in the bath for a long soak- normally I try and steer clear of touching too much in other budget hotels!
The choice of pillows is a great unique selling point and the room was very comfortable.
We had problems with the taxi we had booked not turning up but the receptionist did all she could to help us out and get another one.
The next morning we were greeted by her again and she was just as smiley and even asked how the party we went to was- normally staff in hotels are grumpy on a Sunday- not this lady. I don't often say it but she is a real credit to this hotel.
We are definitely going to return to the premier inn chain and will favour them to other brands.. Let's just hope their cleanliness standards and superb staff are not a one off!

Stayed October 2013, traveled as a couple
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Harrogate, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 7, 2013

Contacted by staff the day before to reserve dinner, very useful as it was full. Receptionist quick and welcoming, staff throughout hotel and Beefeater restaurant just unbelievably good - far better than in a £280/night hotel we'd stayed in 2 months earlier ! Location very convenient for mid-Kent / M20 and nice to be beside River Medway. Great value.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with premierinn.com

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Poynton, United Kingdom
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
Reviews in 17 cities Reviews in 17 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed October 1, 2013

Well Premier Inn does what it says on the tin doesn't it? You know what you're going to get and this one is no exception. What I really liked about it is the location; riverside, quiet and the pub next door is a really good one. Only problem I have is that with 3 children all under 10 I won't be able to stay in premier inn next year. This year my youngest (3yrs) stayed in a cot (he's been in a full size bed at home for over a year) but I don't know how we can all stay in one room next year. Something the hotel industry needs to address. I'm sure I'm not the only family with 3 young children. Anyway, apart from that we had a great nights sleep and were well looked after by good friendly staff. Also, we stayed 6months earlier and left a kids book under a bed by mistake. Lo and behold they still had it so my kids were delighted!

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Premier Inn Maidstone - Sandling

Address: Allington Lock | Sandling, Maidstone ME14 3AS, England
Phone Number:
Location: United Kingdom > England > Kent > Maidstone
Amenities:
Restaurant Wheelchair access
Hotel Style:
#2 Romantic Hotel in Maidstone
Price Range (Based on Average Rates): $
Number of rooms: 40
Reservation Options:
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Also Known As:
Premier Inn Maidstone (Sandling) Hotel Maidstone
Premier Inn Maidstone - Sandling Kent

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