We stayed here for one night only but the reception staff were lovely, incredibly friendly and really helpful.
Nice spacious room, clean, lovely bathroom, all usual amenities. Remote control to TV didn't work and shaver socket was loose in bathroom. The receptionist seemed really embarrassed when we told her but we were just bringing it to their attention, not complaining.
Great breakfast with amazing variety of continental foods. Service a little slow, but again very courteous.
Would stay here again if in the area,
- Official Description (provided by the hotel):
- Our Victorian Hotel built in the 1800's was remodeled in 2004. Situated just minutes from the M20 and M2 motorways and close to Maidstone Town Centre, The Hotel also boasts beautiful landscaped gardens and sun terraces. Delightful International Cuisine is served in The Garden Restaurant and Bar and five air-conditioned function suites catering for up to 300 delegates. Free use of Maidstone's premier health and fitness club whilst resident in the hotel and health and beauty discounts at The Courtyard. FREE wireless connection throughout the whole hotel and in ALL public areas and conference suites. ... more less
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- Also Known As:
- Best Western Russell Hotel
- Best Western Maidstone
- Maidstone Best Western
- The Best Western Russell Hotel Maidstone, Kent