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“Nice Premier Inn but needs air con and flat screen TVs!” 4 of 5 stars
Review of Premier Inn Milton Keynes Central South West - Furzton Lake

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Premier Inn Milton Keynes Central South West - Furzton Lake
3.0 of 5 Hotel   |   Shirwell Crescent | Furzton, Milton Keynes MK4 1GA, England   |  
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Ranked #8 of 35 Hotels in Milton Keynes
glasgow
Level Contributor
79 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
“Nice Premier Inn but needs air con and flat screen TVs!”
4 of 5 stars Reviewed June 26, 2013

I stayed here on business, firstly I must say that the staff were wonderful, very friendly and helpful!

I stay a lot in Premier Inn and this one although was looking a bit tired the rooms were spotless.

It does however need air con, the rooms were too hot and when your room faces the outside of the pub it's impossible to sleep with the window open. The TV's are off the ark and could do with replacement.

It's in a lovely location and the Lake is lovely to walk around after a hard day at work!

  • Stayed June 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MKCSWManagement, Manager at Premier Inn Milton Keynes Central South West - Furzton Lake, responded to this review, June 30, 2013
Dear Guest,

Thank you firstly for your review- to see that you have highlighted my team and the cleanliness of the hotel makes all of our hard work worthwhile.

We are clearly an older site and are certainly due to be refurbished, including new TV's but as yet we are not certain as to when this will happen.

In the meantime we will continue to offer a really great welcome and service and keep our site as clean as you found it.

We look forward to welcoming you back in the future, if in the meantime myself, or my team can be of any assistance please do not hesitate to get in touch.

Thanks Again,

Rob Woodman
Operations Manager
01908 523200
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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542 reviews from our community

Traveler rating
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    99
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180
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (102)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Mirfield
1 review
5 of 5 stars Reviewed June 24, 2013

Really nice hotel and child friendly, it has a big play area which the kids really enjoyed. The beds where lovely and comfortable. The breakfast was fantastic and set us up for the day ahead. Two downsides to the room was it was a little bit too warm, also you could hear the water drain when the people in the room next door had a shower, which seemed really load at 6:00 in the morning.

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with premierinn.com

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MKCSWManagement, Manager at Premier Inn Milton Keynes Central South West - Furzton Lake, responded to this review, June 30, 2013
Dear Guest,

Thanks so much for your 5 out of 5 rating, It makes all of our hard work worthwhile.

Our site certainly is great for kids, the play area next door and wonderful lake side setting sure are a hit.

I have taken on board your comments about the noise and will endeavour to get this looked into,

We really hope you will look to stay with us again and if in the meantime we can be of any assistance please do not hesitate to call myself, or my team, on 01908 523200.

Thanks Again,

Rob Woodman
Operations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
suffolk
Level Contributor
32 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed June 10, 2013

we decided to stay here as we were going to air kix (5mins drive away) early the next day, check was easy.. helpful staff.. premier inns i have found to always be superb anyhow.. me and 2 children stayed here.. lovely clean room. friendly staff especially with my 2 tired children.. a duck was in the room which the kids could swop for sweets:) parking on site was free.
the surrounding area was beautiful the lake and wild flowers and the sunshine ...very pleasant indeed. We ate in the linking restuarant which cost 20£ for my self and 2 kids meals and drinks. the food was yummy!! and theres a outside place area too for kids to have a run and everyone was happy.. cannot complain.. and would definetly use this premier inn again:)

Room Tip: we had ground floor which was better with children i think!
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  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MKCSWManagement, Manager at Premier Inn Milton Keynes Central South West - Furzton Lake, responded to this review, June 30, 2013
Dear Guest,

WOW, Thank you so much for your fantastic review. We really work hard to create the kind of stay you have talked about and this makes all our hard work worthwhile.

It is great to haer that the children had a great time and your comments about the staff and surroundings are sure to be passed on.

Finally the fact that you will definitely use us again is all we can ask for,

We look forward to welcoming you back in the future, if in the meantime we can be of any assistance please do not hesitate to contact myself, or my team on 01908 523200.

Kind Regards,

Rob Woodman
Operations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nottingham
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 10, 2013

This was our first time at Furzton Lake, checking in was easy and the receptionist explained where everything was. The room was large and lovely and clean, it overlooked the courtyard opposite the restaurant/bar. We ate dinner in the restaurant, the food was nice but my partner's jacket potatoe could have done with being slightly warmer.
We found the bed comfy, however we were woke up several times during the night by other inconsiderate guests running along the floor above our room. When checking out we mentioned this to the receptionist who quickly apologised and offered to refund us the price of the room. I would not let this put you off staying here though as it was not the fault of Premier Inn. We would definately return to this premier inn but would ask for a room on the top floor next time.

Room Tip: Ask for a room on the top floor.
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  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Prudhoe, United Kingdom
1 review
2 of 5 stars Reviewed May 30, 2013

We have stayed at several Premier Inns around the country where were totally satisfied except for the cleanliness of the toilets. But this was the second time we have stayed at Furzton Lake, during the first occassion someone entered our room and left a tattered pair of men's underpants amongst my clothing. This time the restuarant and bar staff were totally unprofessional. The reception staff were very good.

  • Stayed January 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with premierinn.com

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WhitbreadHotels, Online Customer Service at Premier Inn Milton Keynes Central South West - Furzton Lake, responded to this review, May 31, 2013
Thank you for taking the time to review your stay with us. At Premier Inn it remains our main objective to deliver a high standard of customer service and we do apologise that on this occasion we failed to achieve this. At premier Inn we endeavour to improve standards and meet all our customer’s needs, please be assured your comments have been noted and will be followed up with the Management Team at our hotel. Your feedback is very much appreciated and we look forward to welcoming you back to Premier Inn in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Yorkshire
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed May 29, 2013

This was our first stay at Furzton Lake, we received a very warm welcome on arrival, everything we needed to know was explained to us by a really nice male receptionist (sorry, can't remember his name!) and we were told to phone reception if we needed anything at all or had any problems. We had a lake view room as requested, spotlessly clean, lovely comfy bed with clean stain free linen on it. Breakfast on both days was excellent, well cooked and plenty to choose from. We could find no fault at all with any part of our stay it was simply excellent from start to finish. The staff at this hotel are a credit to the company, pleasant, friendly and very helpful, we could not have asked for more. We will definitely stay again if we are back in the area. A little extra note, we had a friend with us who could hear a loud humming noise outside his room, he asked if they could do anything about it, someone immediately switched off the fountain outside his window as it was the pump making the noise... Now that is what you call going the extra mile. Thank you to all the staff you made our stay a pleasure.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed May 29, 2013 via mobile

Stayed here overnight. The front desk staff member was very polite and helpful.
The room was clean, peaceful and overlooked the lake. There was a good supply of facilities to make hot drinks.
We needed to go to reception to ask for an extra towel, which was given to us without any fuss.

Would stay here again.

  • Stayed April 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Premier Inn Milton Keynes Central South West - Furzton Lake

Address: Shirwell Crescent | Furzton, Milton Keynes MK4 1GA, England
Phone Number:
Location: United Kingdom > England > Buckinghamshire > Milton Keynes
Amenities:
Free Parking Restaurant
Hotel Style:
#2 Family Hotel in Milton Keynes
#7 Romantic Hotel in Milton Keynes
Price Range (Based on Average Rates): $
Hotel Class:3 star — Premier Inn Milton Keynes Central South West - Furzton Lake 3*
Number of rooms: 120
Reservation Options:
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Also Known As:
Premier Inn Milton Keynes Central South West (Furzton Lake) Hotel Milton Keynes
Premier Inn Milton Keynes Central South West - Furzton Lake United Kingdom

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