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“Slow service when busy” 3 of 5 stars
Review of The Cock Hotel

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The Cock Hotel
3.0 of 5 Hotel   |   72-74 High Street | Stony Stratford, Milton Keynes MK11 1AH, England   |  
Hotel amenities
Ranked #22 of 35 Hotels in Milton Keynes
Milton Keynes, United Kingdom
Senior Contributor
35 reviews 35 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
19 helpful votes 19 helpful votes
“Slow service when busy”
3 of 5 stars Reviewed November 19, 2012

I have been in this pub many times and it always amazes me how small a bar they have and either 1 person serving - no one serving - a bar full of people waiting to be served and only 1 till and 1 person serving- a wedding going on and all waiting to be served or a gig on in the room upstairs or in the room out the back and a whole pub waiting to be served.
Dont get me wrong, this place has a nice atmosphere but they need to sort out how they manage their space and get a bigger bar with more people serving.

  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OldEnglishInns, Manager at The Cock Hotel, responded to this review, November 21, 2012
It is with great pleasure that we welcome you both back on many occasions. I’m very pleased you have given me this opportunity to give feedback on these comments, with such a characterful building in the heart of the town of Stony Stratford that we have such varied facilities that quite often has such a high volume of customers all within the same time frame. With the plans that are being proposed for the very near future we all hope this will now help to maximise all areas within the business, offer a quicker standard of service for all concerned. I appreciate your time for giving us this feedback and I hope that you will return to visit us especially when the changes have been completed in February next year.
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274 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (61)
Date | Rating
  • English first
  • Russian first
  • Any
English first
Bangor, United Kingdom
Contributor
14 reviews 14 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed November 14, 2012

The room smelt of dog literally, for the 3 whole days I had stayed there, but overall the staff we're nice and the food was average but you had to wait at least an hour for it.
The room was average and cleanliness was average. I wouldn't like to stay there if I was on holiday.

Room Tip: The coach part has the bigger rooms
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  • Stayed October 2012, traveled on business
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OldEnglishInns, Manager at The Cock Hotel, responded to this review, November 18, 2012
The staff and I at the Cock hotel thank you for your feedback. I can assure you your comments have been looked into and the following actions have been taken.

. Room refurbishments are booked and will be taking place shortly.

. Additional training for all staff in all departments is taking place and we endeavour to look at our staffing levels on our busier periods.

I do apologise for our shortfalls as this does not represent the hotels usual standards and hope this will not affect any future visits and look forward to welcoming you back very soon.
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Milton Keynes, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed November 9, 2012

My daughter held her 30th birthday party at the Cock Hotel in Stony Stratford on 27 October, 2012 and it was absolutely brilliant. Around 150 people consisting of family and friends of all ages. The venue was fantastic, the staff were extremely helpful and hard working and many of our guests stayed over for one or two nights and they all agreed that the service couldn't be better. Given that the front bar was crammed full of zombie's (an annual pub crawl that we were unaware of at the time of booking) they coped really well and made sure that our party was not disturbed in any way. Even the next morning when we went back to collect all the things we had left in at the venue, cake, photoboard, balloons etc. the staff were still very helpful despite having a Christening celebration going on. Would most definitely recommend this venue. The events manager was spot on with the planning and it just took the stress out of everything and left us all free to enjoy the evening.

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OldEnglishInns, Manager at The Cock Hotel, responded to this review, November 18, 2012
The Staff and I thank you very much for you feedback, it was our pleasure and a privilege to be the host to your special occasion, We are appreciative of your understanding of the high customer volume and we are so glad the whole experience was an enjoyable one for all your friends and family, and we look forward to welcoming you back to the hotel in the very near future.
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Milton keynes
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 6, 2012

My partner and I wanted a wedding that was not going to leave us in debt for many years but would also be special. After visiting many venues and amazed about the cost of even hiring the venue, we decided on the Cock Inn Hotel, in Stony Stratford, as it offered us the space and accommodation, we needed. THE WEDDING WAS FABULOUS. I can not fault this hotel or the wonderful staff who made our day so special. Mark, Kate were so accommodating and would listen and advise us about how to achieve what we wanted. The food was fantastic, fresh and special thank you so much to the chef!! All our guests commented on what a relaxed, friendly day it was and we have a lot to thank the staff at the Cock Hotel for...THANK YOU!!

So to conclude if you are looking for a wedding venue, look no further than the Cock Hotel, we had a day that we will never forget for all the right reasons.
Rachel and Steve Miles

Room Tip: If you want to have a wedding book the rooms from around the courtyard, meant the children could be...
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  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OldEnglishInns, Owner at The Cock Hotel, responded to this review, November 14, 2012
We would like to offer our sincere gratitude for your wonderful comments. Your Wedding day was a very special one and it was an honour to have been part of it. I am very glad that you all have a brilliant time. The staff and I would like to wish you both and, your friends and family all the very best for the future and we would love to welcome you all back very soon.
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1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 1, 2012

Stayed 2 nights for our friends Francis and Lesley's wedding couldn't fault the wedding the staff we're super efficient and well drilled and realy friendly , the night went realy well and the breakfast next morning hit the spot before the long drive home to Scotland . (Stoney Stratford is a realy nice village and worth a visit )

  • Stayed October 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OldEnglishInns, Owner at The Cock Hotel, responded to this review, November 5, 2012
I would to send sincere thanks on behalf of the team here at the Cock Hotel for you wonderful comments regarding your 2 night stay here with us. All of the staff here at the Hotel do their utmost to offer that friendly welcome to all of our guests and make their visit here a pleasant one as possible. Once again I thank you for your comments and these will be relayed to the whole team on your behalf, and we look forward to welcoming you and any of the wedding guests back here at The Cock Hotel – Stony Stratford.
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England
Top Contributor
76 reviews 76 reviews
13 hotel reviews
Reviews in 40 cities Reviews in 40 cities
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed October 31, 2012

Just a short trip over a weekend. We had a lovely room on the top floor (though the church opposite did ring throughout the night...). Friendly service and nice food. Stony Stratford is pretty little town. Well worth staying at.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OldEnglishInns, Owner at The Cock Hotel, responded to this review, November 2, 2012
Thank you for taking the time to review your recent stay at the Cock Hotel. We really value your feedback and we at The Cock Hotel work hard to maintain good service to all our guests. You would also be pleased to hear the we have a refurbishment coming in the New Year. Once again thank you for the positive comments and I will pass them on to the team. We also look forward to welcoming you back to The Cock Hotel very soon.
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somerset
Senior Contributor
34 reviews 34 reviews
19 hotel reviews
Reviews in 26 cities Reviews in 26 cities
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed October 23, 2012

Stayed for 1 night with my daughter.
Room was clean and the beds were really comfortable. Bathroom was large with a good shower, hotel is a little dated but this didn't affect our stay. We ate in the pubs restaurant for a very reasonable price, breakfast the next morning was also very good. All in all very good value.

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OldEnglishInns, Owner at The Cock Hotel, responded to this review, October 26, 2012
Thank you for taking the time to review your recent stay at our Old English Inn. We do value all feedback and work hard to maintain good service to all our guests. We look forward to welcoming you back to one of our Old English Inns very soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Cock Hotel

Address: 72-74 High Street | Stony Stratford, Milton Keynes MK11 1AH, England
Location: United Kingdom > England > Buckinghamshire > Milton Keynes
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #22 of 35 Hotels in Milton Keynes
Price Range (Based on Average Rates): $
Hotel Class:3 star — The Cock Hotel 3*
Number of rooms: 31
Reservation Options:
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Also Known As:
Cock Hotel Milton Keynes
The Cock Hotel Milton Keynes, United Kingdom

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