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“Good Hotel” 4 of 5 stars
Review of Novotel Milton Keynes

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Novotel Milton Keynes
3.0 of 5 Hotel   |   Saxson Street, Layburn Court Heelands, Milton Keynes MK13 7RA, England   |  
Hotel amenities
Ranked #14 of 34 Hotels in Milton Keynes
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685 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (101)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
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English first
London, England, United Kingdom
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
Reviews in 15 cities Reviews in 15 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed November 4, 2013

Stayed here for a few days with work.

Although its a little away from the centre its a relaxing location and no complaints with the room or service.

Bar and meal staff were friendly with a quick efficient service all round.

  • Stayed September 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scox456, Manager at Novotel Milton Keynes, responded to this review, November 5, 2013
Dear Guest

I am glad that your stay went well and ticked all the boxes for you. For our corporate guests I believe that we offer a slick and efficient hotel with all the facilities to give you the hassle free stay you want.

Regards

Stuart Cox
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Puerto de la Cruz, Spain
Contributor
20 reviews 20 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed October 30, 2013

one night stay for shopping. The hotel is just outside the town but not an easy walk so we drove to the shops & paid to park. The hotel staff were very friendly & helpful. The pool/sauna/steam room is small but a really nice place to chill out and relax. The bedroom was a nice size with large tv and sofa bed. The only downside is the bathroom - the bath/shower is a plastic unit that has been put in the bathroom and makes the room smaller & feels like being in an aeroplane bathroom. It feels really cheap & nasty compared to the rest of the room which is lovely. Parking is free. We did not eat in the hotel so cannot comment on the food.

  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scox456, Manager at Novotel Milton Keynes, responded to this review, October 31, 2013
Dear Nikki and Ben

I am glad that you found most aspects of your stay good and hope to welcome you back in the future. I will pass on your comments regarding the friendliness of the staff to the team here and I am sure this will serve as encouragement to keep up the good work.

I am sorry that the design of our bathrooms is not to your taste.

Regards

Stuart Cox
Hotel Manager
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Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 28, 2013

I stayed here recently and i must say it was lovely.

The room was lovely and the swimming facility is great, the location was brilliant as i have never been to Milton Keynes previously so this hotel was fab for being so close to the central shopping center. check out was at 12pm which is great for a lie in Sunday morning.

I would definitely stay again.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scox456, Manager at Novotel Milton Keynes, responded to this review, October 31, 2013
Dear Lucy

Thank you for your kind words and I will certainly pass tem onto the team here.

We hope to welcome you back to the Novotel Milton Keynes in the future.

Regards

Stuart Cox

Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Top Contributor
73 reviews 73 reviews
19 hotel reviews
Reviews in 30 cities Reviews in 30 cities
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed October 23, 2013 via mobile

This hotel was less than I would usually pay for lodgings but reading the reviews we thought we would give it a chance. We were not disappointed. Check in took about 60 seconds and checkout was even faster. The rooms are adequate And spaciousness enough. The foyer is modern and nice and the service seems good also. The bonus for the hotel is the nice pool and sauna area which we used both evening and the following morning. My only point would be that we didn't eat here and chose to go into the centre. The reason for this is that we felt both the costs of the breakfast and dinner menu was quite high in comparison to other restaurants.

Stayed November 2012, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scox456, Manager at Novotel Milton Keynes, responded to this review, October 24, 2013
Dear Guest

I am truly glad that you found your stay to be a good stay and I wil certainly share your feedback with the team here.

I admit that in comparison to some high street restaurant chains, our food prices would appear in the top end of this table but I also know that in comparison to other hotels our prices are very competitive.

I hope to welcome you back to the Novotel Milton Keynes in the future.

Regards

Stuart Cox
Hotel Manager
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Dublin, Ireland
1 review
2 of 5 stars Reviewed October 23, 2013

Breakfast was nice, rooms were small and quite smelly!pictures on there website are misleading, pool area is very small and changing rooms were very dirty and not maintained. staff were friendly. Hotel was way too warm.

  • Stayed October 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scox456, Manager at Novotel Milton Keynes, responded to this review, October 24, 2013
Dear Guest

Thank you for taking the time to leave your feedback and I will be sure to pass your feedback onto the relevant leaders of the teams who will be sure to address the issues.

Kind Regards

Stuart Cox
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Novotel Milton Keynes

Address: Saxson Street, Layburn Court Heelands, Milton Keynes MK13 7RA, England
Location: United Kingdom > England > Buckinghamshire > Milton Keynes
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Milton Keynes
#4 Family Hotel in Milton Keynes
#5 Romantic Hotel in Milton Keynes
Price Range (Based on Average Rates): $
Hotel Class:3 star — Novotel Milton Keynes 3*
Number of rooms: 124
Reservation Options:
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Also Known As:
Novotel Milton Keynes Hotel Milton Keynes
Accor Milton Keynes
Milton Keynes Novotel
Novotel Milton Keynes United Kingdom

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