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Hilton Milton Keynes: Traveler Reviews

4.0 of 5
Timbold Drive, Milton Keynes MK7 6HL, England
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Hilton Milton Keynes
Ranked #15 of 35 hotels in Milton Keynes
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303 reviews from our community

Traveler rating
    46
    108
    86
    43
    20
See reviews for
Families
42
 
Couples
86
 
Solo
23
 
Business
100
 
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Date Rating
Enniskillen, United Kingdom
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
“Late arrival desk staff helpful but .night staff need more local knowledge and facility information”
3 of 5 stars Reviewed February 14, 2013

I am quite brand loyal to Hiltons ..disappointed here i,t was a flying visit to conference in millbrook perhaps if I had more time to explore the facilities i.e. the leisure centre etc I may have been more positive about my stay. We arrived late reception staff were good we had a drink but when staff changed at reception they did not seem to have knowledge of area and could not answer some questions Room only just ok corridors worn and tired looking .single lift very slow..my bathroom very damp smell and not as clean as you would expect.. Fittings some broken and missing .hotel needs a revamp..breakfast was good and breakfast staff excellent..average hotel not 4 star

  • Stayed February 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask Mccaffrp about Hilton Milton Keynes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Prasoon P, Manager at Hilton Milton Keynes, responded to this review
February 20, 2013
Dear McCaffrp

Thanks for taking the time to give feedback on your stay. I am pleased that you found the front desk staff helpful during your short stay.

I hope you will return for a longer period, when I will be only too happy to assist with planning trips around the local area and you can enjoy and relax our facilities.

Regards
Prasoon
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Preston, United Kingdom
Contributor
12 reviews 12 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
1 helpful vote 1 helpful vote
“Nice Hotel, though Rooms could do with a referb”
4 of 5 stars Reviewed February 12, 2013

Nice hotel, have stayed here a few times on business.
Has good health/sports facilities such as pool, sauna and steam room.
Breakfast is very good with good choice. Meals are so so - could maybe do with more choice.
Rooms are ok - but a bit outdated

  • Stayed August 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask D B about Hilton Milton Keynes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Prasoon P, Manager at Hilton Milton Keynes, responded to this review
February 20, 2013
Dear D B

Thank you for your nice review of our hotel. Our rooms are continually being improved to meet our guests expectations, and I thank you for your comments.

Our Hilton Breakfast is always maintained to a high standard and I am pleased that you enjoyed, and I look forward to seeing you here again soon.

Regards
Prasoon
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Stafford, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“a good clean hotel with friendly staff- worth staying at if away with business”
4 of 5 stars Reviewed February 5, 2013

well worth a visit if you are looking to stay overnight in milton keynes, good quality hotel, friendly staff, nice bar area and i found the bedroom to be quite spacious and very clean -although the restaurant menu is limited and basic

Room Tip: as for a queen size bedroom- as the king siez room is two singles put together
See more room tips
  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask j0hnwakefield about Hilton Milton Keynes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Prasoon P, Manager at Hilton Milton Keynes, responded to this review
February 20, 2013
Dear J0hnwakefield

Thank you for your refreshing feedback on TripAdvisor. I have passed your kind comments on to the team here, which have been gratefully received.

Your recommendation is most appreciated. We are constantly improving our product, and I will certainly take your feedback regarding variety of menu's on board for future planning.

I hope you will come back and visit us soon.

Kind regards
Prasoon
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Weybridge, United Kingdom
Top Contributor
55 reviews 55 reviews
41 hotel reviews
Reviews in 37 cities Reviews in 37 cities
70 helpful votes 70 helpful votes
“Drab and dated.”
2 of 5 stars Reviewed February 4, 2013

A typical UK HIlton - in dire need of investment and upgrade.

Drab public areas with Hilton's usual "train crash" interior design featuring red carpets, burgundy net curtains, yellow walls and brown furniture! The lounge and bar felt austere not helped by a large flat screen TV which dominated and continually showed football with the volume turned up. More like a working mens club than a 4 star hotel.

The bedroom corridors typified by broken and water stained ceiling tiles. The bedrooms themselves tired and dated. The bathrooms a disaster - lino on the floors and (in our's) one wall had been re-tiled. They clearly couldn't stretch to do the other three!

We didn't eat in the "New Horizons Restaurant" No atmosphere and at 6.15pm no takers. Breakfast the next morning was OK if some of the hot items were only lukewarm and the scrambled eggs rubbery. Pleasant enough staff if not particularly interested or engaging.

Overall very average and very mediocre. Wouldn't stay here again - all a bit depressing I'm afraid.

  • Stayed February 2013, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Relay about Hilton Milton Keynes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Prasoon P, Manager at Hilton Milton Keynes, responded to this review
February 20, 2013
Dear Relay

Thank you for taking the time to review our hotel. I was disappointed that you did not like the decor and rooms. We do have an ongoing refurbishment project where many areas have been enhanced and improved. The Hilton Breakfast is a quality product that we pride ourselves on, and I have passed on your feedback regarding breakfast to Chef, who will look into the quality of the scrambled egg for further stays.

Once again, thank you for your comments.

Prasoon Pradap
Deputy Manager
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“Really could be better”
2 of 5 stars Reviewed January 21, 2013 via mobile

It's not that the staff were unfriendly or anything, but I regret leaving them to book my taxis for the evening. The first one was 20mins late. The second one didn't turn up, and it turned out the booking hadn't been made. Not what I wanted to hear on cold winter night at midnight! The room hadn't been made p with the sofa bed that we requested, and there was a damp patch on the ceiling. Then there was the wildly hot room all night. I hope to avoid this place in future.

Stayed January 2013, traveled with family
Was this review helpful? Yes
Ask david h about Hilton Milton Keynes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Prasoon P, Manager at Hilton Milton Keynes, responded to this review
January 23, 2013
Dear david h

Thank you for your review. I was sorry to hear that you had a problem with taxis during your stay at the hotel during the recent adverse weather conditions. I have asked my Front Office Manager to ensure her staff ensure vigilance and follow ups more promptly when dealing with guests requests and I will pass your feedback onto the taxi company concerned.

I hope that you will visit us again, as you will be made most welcome.

Kind Regards

Prasoon
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Milton Keynes

Also Known As:
Hilton Milton Keynes Hotel
Hilton Milton Keynes Hotel Milton Keynes
Hilton International Milton Keynes
Milton Keynes Hilton
Hilton Milton Keynes United Kingdom
Address: Timbold Drive, Milton Keynes MK7 6HL, England
Phone Number:
Region: United Kingdom > England > South East England > Buckinghamshire > Milton Keynes
Amenities:
Bar/Lounge Business Center Fitness Center Free Parking Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Luxury Hotels in Milton Keynes
Price Range: $
Hotel Class:4 star (4*)
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