Over the years we've eaten here on many occasions, as a couple and with the children. The food has always been tasty and the staff friendly and helpful. Tonights visit left us feeling disappointed. I doubt we will be returning. The staff did little to make us feel welcome and barely rustered up a smile! When we asked a few simple questions, what's the cheesecake, can we get the bill, the waitress lacked any enthusiasm or subject knowledge. The staff were far from helpful and we felt like we were troubling them! When the bill finally came, we had been over-charged, and the bill had not been broken down or itemised sufficiently. When I queried the bill the waiter said he'd look at it, and sent it back with the waitress, and no apology, five pounds cheaper.
All in all, poor service without a smile, and a disppointing trip to what was once a very, welcoming family restaurant. Bring back the lovely, smiling italian waiters!
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