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“Friendly staff” 5 of 5 stars
Review of Premier Inn Bolton West

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Premier Inn Bolton West
3.0 of 5 Hotel   |   991 Chorley New Road | Horwich, Bolton BL6 4BA, England   |  
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Rooms from £52
Ranked #3 of 13 Hotels in Bolton
Certificate of Excellence 2014
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
“Friendly staff”
5 of 5 stars Reviewed September 9, 2012 via mobile

We've stayed here's few times when we come up north tosee relatives. The staff are always chatty and friendly. They also give you the feeling that they are genuinely happy youre staying. The rooms are basic and clean and there's no faults to point out. You can get food from the adjoining pub. The staff are very friendly there too. There's one lady who works on breakfast service who fusses over the kids and clearly enjoys them, definitely a fine example of northern charm and friendliness. parking is plentiful and net to the entrance. The only minor point to pick is trying to get the luggage to the rooms as its a bit of a squeeze through the first sets of fire doors. . Like I said, it's a very minor point and more of an observation.

  • Stayed August 2012
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kirby M, Manager at Premier Inn Bolton West, responded to this review, September 15, 2012
Hello Mikeyjl

Thank you for taking the time to write a review. I am grateful for your feedback about your stay. I look forward to welcoming you back to the Bolton West Premier Inn. I will make sure I pass your compliments onto the Pub Manager next door about the breakfast waitress.

Kind regards
Operations Manager
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148 reviews from our community

Traveler rating
    75
    51
    11
    6
    5
See reviews for
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • German first
  • Japanese first
  • Any
English first
Loch Lomond and The Trossachs National Park, United Kingdom
1 review
5 of 5 stars Reviewed August 30, 2012

Check in and all staff when friendly and professional.
Overall housekeeping was excellent.
The bed was great and the 2 children's beds were fab and all made up before we arrived, much better than other hotels.
Great linen and plenty of towels for a family of 4.

A breath of fresh air after a long drive with the children.
My first stay at a P.I. and certainly not my last.

Room Tip: Great family rooms.
See more room tips
  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kirby M, Manager at Premier Inn Bolton West, responded to this review, September 15, 2012
Hello Frank1574

We are delighted that your stay with us was a good one. Thank you for your comments on our comfortable rooms. Our team members will be pleased to receive your feedback, as they endeavour to give all our guests a high level of service. Thanks for taking the time to review your stay; we look forward to welcoming you back in the future.

Kind Regards

Kirby Maxwell
Operations Manager
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Peterborough, United Kingdom
1 review
5 of 5 stars Reviewed August 20, 2012

lovely quiet room considering close to main road
reception staff was extremely friendly and helpful
Wacky Warehouse next door for kids to let off steam for an hour
plenty of restaurants to choose from near the stadium

  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kirby M, Manager at Premier Inn Bolton West, responded to this review, September 15, 2012
Hello Fbthree

Thank you for your very kind words. They are very much appreciated and my team will be delighted to hear that you enjoyed yourselves at Bolton West. I look forward to welcoming you back at Bolton West Premier Inn.

Kind regards
Operations Manager
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Newcastle upon Tyne, United Kingdom
Senior Contributor
41 reviews 41 reviews
19 hotel reviews
Reviews in 11 cities Reviews in 11 cities
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed August 13, 2012

Stayed here while working nearby. Reception staff are keen to help you, no matter what the problem is. Very nice food in the Beehive pub next door with a 2for1 deal on all the time. Close to the Reebok Stadium so would be perfect if you are going to a match. There is a Tesco 24h 5 mins walk down the road as well as a retail park.

  • Stayed August 2012, traveled on business
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kirby M, Manager at Premier Inn Bolton West, responded to this review, September 15, 2012
Hello Johnecoyote

Thank you very much for your review. I am delighted that you enjoyed your visit at Bolton West Premier Inn. I look forward to welcoming you back very soon.

Kind Regards
Kirby Maxwell
Operations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manchester, United Kingdom
Senior Contributor
47 reviews 47 reviews
12 hotel reviews
Reviews in 31 cities Reviews in 31 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed August 6, 2012

stayed over one night as cheapest option in bolton for family room but we were never offered food choices so ate breakfast at tesco store near by, at middlebrooke ` otherwise only niddle was a oversoft bed and pillows

  • Stayed July 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Whitbread-77, Steven Hicks, Social Media at Premier Inn Bolton West, responded to this review, August 14, 2012
Thank you for reviewing your recent stay.

We are pleased that you enjoyed your stay and our team ensured you were comfortable and well looked after. I can inform you that our hotel is next to a restaurant called the "Beehive", which offers excellent food and a breakfast service run by Premier Inn.

Once again, thank you for your review; we look forward to welcoming you back soon.
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Durham
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 26, 2012

The hotel was lovely, ideal location, easy to find, staff very friendly, clean and comfortable.

After spending 2 nights at Pontins in Southport it was heaven!!!

We had a fab nights sleep, everything was perfect.

  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Birmingham, United Kingdom
1 review
5 of 5 stars Reviewed July 18, 2012

If you want a really comfortable bed and a quite room, this is great. Breakfast was fine the following morning in the adjoining pub. Wi-Fi also useful although only free for 30mins - still £3.00 for 24 hour access is not too bad.

Room Tip: The rooms at the back might be quieter than those at the front which are nearer the main road
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  • Stayed July 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Premier Inn Bolton West

Address: 991 Chorley New Road | Horwich, Bolton BL6 4BA, England
Phone Number:
Location: United Kingdom > England > Greater Manchester > Bolton
Amenities:
Bar / Lounge Free Parking Restaurant
Hotel Style:
Ranked #3 of 13 Hotels in Bolton
Price Range (Based on Average Rates): $
Hotel Class:3 star — Premier Inn Bolton West 3*
Number of rooms: 60
Official Description (provided by the hotel):
Bolton West Premier Inn is located just 1 mile off Junction 6 of the M61 motorway and 0.5 miles from Horwich Parkway train station providing great transport links around the North West.The hotel is situated next to the Beehive pub/restaurant providing a wide range of great pub favourites and traditional meals. We are within walking distance from the Reebok Stadium, the Middlebook retail part and the Bolton Arena. ... more   less 
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