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“Very comfortable stay” 4 of 5 stars
Review of Premier Inn Bolton West

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Premier Inn Bolton West
991 Chorley New Road | Horwich, Bolton BL6 4BA, England   |  
Hotel amenities
Ranked #2 of 13 Hotels in Bolton
Doddington, United Kingdom
1 review
“Very comfortable stay”
4 of 5 stars Reviewed August 8, 2011

We were here for Ironman weekend and found staff very friendly and helpful. Our room was very comfortable and we enjoyed the breakfasts. We will definitely use Premier Inn again.

  • Stayed July 2011, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BoltonwestGM, General Manager at Premier Inn Bolton West, responded to this review, August 22, 2011
Thank you for taking the time to write a review. I am grateful for your feedback about your stay. I look forward to welcoming you back to Bolton West Premier Inn. Kind regards Brent Hutchins General Manager.
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129 reviews from our community

Traveler rating
    64
    47
    9
    5
    4
See reviews for
34
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • German first
  • Japanese first
  • Any
English first
Taunton, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed August 5, 2011

Premier Inn was a good place to stay, but do not go next door to the Beehive pub to eat. Service was terrible, glass dirty, the whole place is filthy. Will not go there again

  • Stayed August 2011, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
essex uk
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 14, 2011

this was our 1st time of ever staying at a premier inn, reception staff very polite, no problems and for £29 a night it was a bargain. Would definately try another premier inn whilst away from home.

  • Stayed July 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BoltonwestGM, General Manager at Premier Inn Bolton West, responded to this review, July 17, 2011
Thank you very much for your review. I am delighted that you enjoyed your visit at Bolton West Premier Inn. I look forward to welcoming you back very soon, Brent Hutchins General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gloucester, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed July 4, 2011

Great staff, solid walls (unlike the paper ones at the Reebok) and in a good location for the motorway and Reebok.

Great ingredients for a good night sleep.

  • Stayed June 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BoltonwestGM, General Manager at Premier Inn Bolton West, responded to this review, July 8, 2011
Thank you for your kind comments and compliments. I am delighted that you enjoyed your stay at Bolton West Premier Inn and look forward to welcoming you back again soon. Kind regards, Brent Hutchins General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manchester, United Kingdom
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
Reviews in 15 cities Reviews in 15 cities
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed June 21, 2011

We checked in and were served by lovely reception staff. Very friendly people could not do enough for us.

When we got up to the room neither of the key cards worked so had to go back down and have them reprogrammed.

We had been in the room about an hour when the door opened and someone else came in telling us that this was his room and reception had just booked him into it. As I was in a state of undress at the time I was not best pleased to have someone just walk in. Someone came up to apologise a little later but by then the damage was already done.

We went for a meal at the restaurant next door which was distinctly average and when we returned our key cards didn't work AGAIN. Another trip to reception to get them reprogrammed.

After returning from the wedding reception (the reason why we were staying) at about 1.30 in the morning our key cards did not work AGAIN and another trip to reception to have them reprogrammed for the third time was made.

The one good thing I have to say about this hotel is the beds were comfy and immaculate but everything else was awful.

If you do need to be in the area there are lots of other hotels to choose from. Do not choose this one.

  • Stayed June 2011, traveled with friends
    • 1 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Premier_Inn, Online Guest Relations at Premier Inn Bolton West, responded to this review, June 27, 2011
Thank you for your review. It really matters to us that our guest have a comfortable nights sleep, and we guarantee this. At Premier Inn it remains our main objective to deliver a high level of service in all our establishments and we do apologise that on this occasion we failed to do this. Your comments have been noted and will be duly followed up by both our Guest Relations Team and the Management team at this hotel. Once again thank you for your review we do hope to welcome you back to Premier Inn in the future.
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Karur, India
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 3, 2011

There was a stay for me one night only..

But it was memorable for me..

In the heart of the city, what way to access to the town!!

very clean hotel, staff's warm welcome, the way they guided me for the taxi service etc.. really wonderful experience..

If I visit again, sure i will prefer to stay here only..

  • Stayed November 2010, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BoltonwestGM, General Manager at Premier Inn Bolton West, responded to this review, June 8, 2011
Thank you very much for your kind comments. I am delighted that you enjoyed your stay at Bolton West Premier Inn and look forward to welcoming you back soon. Brent Hutchins General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Norwich, United Kingdom
Contributor
16 reviews 16 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 28, 2011

A very restfull nights sleep, a good pub next door that supplied good beer and wine, plus a very tasty supper. The pub did not intrude on the nights rest either.
The hotel is quite close to Bolton Wanderers FC, so you could use it for an away game.

  • Stayed April 2011, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BoltonwestGM, General Manager at Premier Inn Bolton West, responded to this review, May 3, 2011
Thank you very much for your review. I am delighted that you enjoyed your visit at Bolton West Premier Inn. I look forward to welcoming you back very soon, Brent Hutchins, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Premier Inn Bolton West

Address: 991 Chorley New Road | Horwich, Bolton BL6 4BA, England
Location: United Kingdom > England > Greater Manchester > Bolton
Amenities:
Bar / Lounge Free Parking Restaurant
Hotel Style:
Ranked #2 of 13 Hotels in Bolton
Price Range (Based on Average Rates): $
Number of rooms: 60
Official Description (provided by the hotel):
Bolton West Premier Inn is located just 1 mile off Junction 6 of the M61 motorway and 0.5 miles from Horwich Parkway train station providing great transport links around the North West.The hotel is situated next to the Beehive pub/restaurant providing a wide range of great pub favourites and traditional meals. We are within walking distance from the Reebok Stadium, the Middlebook retail part and the Bolton Arena. ... more   less 
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