Table of 10 for the 10 course NYE banquet booked 2 weeks in advance with deposit. We were promptly seated at 7.30pm, the wine was flowing and we looked forward to embarking on a feast.
First course of duck and pancakes was nice, second course of a sweet/sour could've been better - all the ingredients were in large chunks akin to an British casserole so texture didn't gel with the taste.
Sat for 90 minutes waiting for next course when a table of ten shots arrived, 60 mins after that another table of shots and no food - by this time it was 11pm. Several complaints inbetween the shots, at 11.30 (we were threatening to leave) they tell us that the kitchen and bar are separate entities and the chef was alone as he didn't think he'd need staff - this is on a NYE where all tables where booked in advance. Had to grab a pizza on the way home and rush at that to get us all back together for the bells chiming.
Was promised feedback and a refund of deposit but nothing came of that.
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