Let start by saying that my husband and I have been visiting this hotel for almost 6 years on and off. Sometimes even every 4 weeks since we have family living in Crawley that we like to look up. The hotel has good deals and its very close to the town centre of Crawley which is important to me. The rooms are not too big but ok and clean. What is not ok are the beds and I mean the size of the beds. They are sooo small! We now started to book two single beds instead of a double bed because then at least we have a bit more room! Rainforest shower looks nice but when there is not enough power behind it, its horrible! I have to jump around to get my hair wet.
Bathroom looks very nice with shimmering black floortiles but they are super slippery!
Since a year or so management seem to have changed and breakfast was one of the first things that improved. Unfortunately staff hasnt improved a lot: they always seem grumpy. For example only last weekend: no goodmorning Sir, no enjoy your breakfast, no acknowledgment when you leave after breakfast. Not even a tiny smile and that goes for almost all staff that I've been seeing over the years in this hotel except for the staff behind the receptiondesk. One last thing: hotel has a very special design with an open courtyard and glas lifts. Looks nice but its always cold in the huge lobby. Since most people only stay here for one night before they leave for their holiday, its a good and clean and affordable choice especially when you compare it to other hotels in the Gatwick area.
- Also Known As:
- Arora International Gatwick Crawley
- Arora International Gatwick Hotel
- Official Description (provided by the hotel):
- The Arora Hotel in Crawley is a modern hotel that offers great accommodation in the town centre, with Gatwick airport just 10 minutes away. The hotel offers 432 en-suite bedrooms, an Italian Restaurant as well as English Pub. In the expansive Atrium, WIFI is available free of charge. Combine this with ample on-site car parking and superb train links to Brighton and London and you have the perfect base for your business or leisure travel. ... more less
- Reservation Options:
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